FAQ

Deposit and withdrawal

Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on May 29, 20261,054
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on May 29, 2026418
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on May 29, 202670,453
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on May 29, 202621,581
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jun 18, 202621,034
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on May 29, 20261,960
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on May 29, 2026419
How do I check my deposit progress?
Published on Aug 13, 2023Updated on May 29, 20269,054
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Jun 18, 20268,310
How to withdraw, trade and stake WLD tokens on OKX wallet?
Published on Jul 28, 2023Updated on May 29, 2026103
Travel Rule FAQ
Published on Jul 20, 2023Updated on May 29, 2026825
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on May 29, 20265,624
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Sep 8, 2025182
What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on May 29, 2026538

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