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How do I add funds into my Pay balance?
There are several entry points across Pay mode.Phát hành vào 28 thg 4, 2025Cập nhật vào 29 thg 5, 2026Câu hỏi thường gặp74How do I access my rewards on Pay?
How do I earn rewards on Pay? Earning rewards is easy: Activate Pay and complete identity verification Add at least 1 USDG on X Layer to your Pay balance. Hold your stablecoins and earn rewards automatically. Rewards accrue daily and are distributed to your Pay balance after 10:00 AM UTC on every Monday. Any pending rewards will show the day after accrual at 4:00 AM UTC. Once distributed, rewards are credited directly to your USDG balance.3. How are Pay rewards calculated?Phát hành vào 28 thg 4, 2025Cập nhật vào 17 thg 4, 2026Câu hỏi thường gặp59Convert to Pay FAQ
Are there any fees for the Convert to Pay function? Yes, fees are required to process any onchain transactions, as they help to power the network.7. How do I pay the conversion fee? The fee for conversions is paid using the native token of the From chain. For example: If you're converting USDT on Ethereum, the fee will be paid in ETH. The fee amount will be deducted from your Pay account at the time of conversion.Phát hành vào 23 thg 5, 2025Cập nhật vào 14 thg 5, 2026Câu hỏi thường gặp26How to fix Pay passkey error on Android devices
Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page. Scroll down to find 'App details' Select Update and wait for the update to complete. Update the app Restart your device (this step is important). Return to OKX and retry your actions.Phát hành vào 8 thg 12, 2025Cập nhật vào 29 thg 5, 2026Câu hỏi thường gặp49How can I send/accept payments in IM on Pay?
Payments are even more seamless with our instant messaging (IM) feature. For group chats, you can send crypto using gifts instead.1.Phát hành vào 28 thg 4, 2025Cập nhật vào 29 thg 5, 2026Câu hỏi thường gặp43Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
On-chain transfers cannot be reversed if sent to the wrong address or network.FAQs Are internal transfers between OKX Pay and Funding balance free? Yes. No fees apply to transfers between OKX Pay and your Funding balance. Which assets are supported? USDG, USDT, and USDC on X Layer. Why use X Layer for on-chain deposits? X Layer carries zero gas fees for these assets. Other networks (such as Ethereum or Tron) may charge gas fees. Need more help? Contact SupportPhát hành vào 20 thg 4, 2026Cập nhật vào 29 thg 5, 2026Câu hỏi thường gặpPay account FAQ
If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account? Setting up your Pay account is simple. There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure. If you want to learn more about Pay, visit here.Phát hành vào 28 thg 4, 2025Cập nhật vào 11 thg 6, 2026Câu hỏi thường gặp551
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