Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.

Self-service tool For quick access, click the button below:I can log in to my accountOn the app Open your OKX app and go to Main Menu Open Main Menu page Select Account settings and go to Security Select Phone under the Authentication methods section Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup.

You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above. Long press on homescreen > Select Edit > Add Widget Search OKX Select the preferred widget type and select Add Widget OKX widget is ready to be added at the Add Widget button Drag and drop the widget to the desired position, then select DoneHow do I add lock screen widget?

On the app Go to P2P trading > ProfileOn the web Go to Buy Crypto > P2P trading > My profileHow can I check my phone number/email address linked to my account?

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.

We will not proactively reach out via mobile phone calls, SMS, or any external platforms. Any phone call claiming to be from OKX is a scam and always remain vigilant.2. Avoid clicking on suspicious links Scammers often send phishing links or malicious software in group chats to lure users into clicking. Once you interact with these links, your personal information may be leaked at best, and your assets could be stolen at worst.

Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in the verification details, and select Confirm You'll receive a confirmation upon successfully resetting your channel of securityOn the web Go to Profile and select Security > Security Center Select Change phone number / email / authenticator app Select Unable to verify?

Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.

You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter Your New Phone Number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.

Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.

Make sure the message wasn't blocked or filtered by your phone or carrier.Page is unresponsive or “Next” can’t be clicked This's usually caused by network delay or a temporary system issue. Refresh the page or try again later.Can’t receive verification codes (phone, email, or authenticator) If you can’t receive verification codes, or your phone number, email, or authenticator app is no longer available, see these articles: How do I reset Two-factor authentication (2FA)?

Tap the download icon in the top-right corner, scan the QR code with your phone's browser, and reinstall the latest version of the app. For more details, see: How do I register an account on OKX?3. What should I do if my phone says the app is risky and won't install? Some Android phones may display warnings such as "security risk" or "virus risk" after downloading the OKX App installation file, preventing the installation from completing.

Next, return to Privacy & Security, select Camera, and enable permissions for the OKX app.Huawei Open your phone's Settings > Apps > App Management > OKX > Permissions, then enable Storage and Camera permissions.VIVO Open your phone's Settings > Apps > App Management > OKX > Permissions > Set Camera and Photos & Videos to Allow full access, then complete the setup.Xiaomi Open your phone's Settings > App Settings > OKX > Permission Management > Set Camera and Photos & Videos to Always allow.

Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.

If you’re having trouble receiving verification messages, try the following: Restart your phone: Long device uptime may affect signal reception. Restart your phone and try again. Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message. Check storage space: Make sure your SMS inbox isn’t full. Delete old messages if necessary.