Try these troubleshooting steps in order: Important Note: if you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches. 2.

Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continue You'll receive an email/SMS confirmation upon successfully changing your phone numberI can't log in to my account You can unlink your phone number on the 2-step verification page, or contact customer support to reset your phone number. You can learn more about how it works here.

If the 50162 error still appears, continue with Method 2.Method 2: Remove the damaged passkey from Google Password Manager If Google Play services previously created a corrupted passkey, simply updating the app won't fix the issue. You must delete the damaged passkey in both the OKX app and your Google Password Manager.How do I delete the damaged passkey in my OKX app? When the error message appears, select the option to delete the damaged passkey.

IV = 50%, after shock IV = 75% or 25%) 30 days 25 35 60 days 20 25 Note: We have changed the assets in tier 2.

Interest-free quota Interest-free limit Asset Interest-free limit USDT 20000USDT+Max（0，Cross equity of USDC） USDC 5000 BTC 1 LTC 10 ETH 5 ETC 2000 XRP 5,000 EOS 500 BCH 5 BSV 5 TRX 30,000 LINK 50 DOT 50 ADA 500 ALGO 500 ATOM 20 CRV 100 FIL 10 DASH 2 IOST 10,000 IOTA 500 KNC 200 NEO 10 ONT 300 QTUM 100 THETA 100 SUSHI 30 SUN 20 XLM 1,000 UNI 20 XMR 2 XTZ 100 ZEC 2 YFI 0.01 YFII 0.1 Notes: The maximum interest-free range is calculated on a per-account basis, which means each main account or sub-account

Tap Menu > Get help 2. Scroll down and tap Chat with us 3. Scroll up to view your past chat history with OKX Assistant On the Web: 1. Tap the Chatbot icon in the bottom-right corner 2. In the chat window, scroll up to view your past chat history with OKX Assistant

If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.

&Privacy > General > Click the lock to make changes > Allow apps downloaded from App Store and identified developers 2.

Backtesting of last 2 years: when the sum of the crypto allocation equals to 100%, the bot will calculate the annual percentage yield using the given parameters within 2 years timeframe. 3. Risk reminder and notes At each investment cycle, the fund will be isolated from your trading account and used independently in the Recurring buy bot. In case of insufficient funds, the Recurring buy bot will be halted until the available fund is allocated in the trading account for the next investment cycle.

Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Note: When you send crypto from OKX wallet, ensure you have sufficient OKT as transaction fees. OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet.

Average cost price Average cost price = ( 3000*1 + 4000*1 ) / 2 = 3500 PnL = (4500 - 3500) * 2 = 2000 PnL Ratio = (4500 - 3500)/3500 * 100% = 28.6% Cumulative Cost Price Cumulative Cost Price = ( 3000*2 + 4000*1 - 3500*1 ) / 2 = 3250 PnL = 2*4500 - (2*3000+1*4000) + 1*3500 = 2500 PnL Ratio = 2500 / (2*3000+1*4000 - 1*3500 ) * 100% = 38.5% 2.3 Important Notes The spot cost price data range is effective from November 6, 2020, and the following scenarios will be included in the calculation: Spot trading

Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 14.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.

Tier 2: Eligible Participants will receive $90 in BTC when they deposit and trade $200. Tier 2 rewards may be withdrawn after a 30-day lock-up period. Tier 3: Eligible Participants will receive $300 in BTC when they deposit $10,000. Tier 3 rewards may be withdrawn after a 30-day lock-up period. Tier 2 and Tier 3 rewards will be locked-up for 30 days and become eligible for withdrawal once the lock-up period expires.

mins), Index × (1 + Z)] Max[Min(Index, Index × (1 – Y) + Avg premium in the last 2 mins), Index × (1 – Z)] OKX may adjust the parameters N, H, X, Y, Z or switch limit price calculation methods based on market conditions without prior notice.

Please take note of the following details:Listing timeline MET call auction will take place from 1:00 pm to 2:00 pm UTC on Oct 23, 2025. MET/USDT spot trading will open at 2:00 pm UTC on Oct 23, 2025. MET premarket futures will be converted to standard perpetual futures within 3 hours starting 2:00 pm UTC on Oct 23, 2025 . The conversion will be completed once the index remains stable during this period. MET withdrawals will open at 5:00 pm UTC on Oct 23, 2025.