All
FAQ
Announcements
Product documents
How to Trade Event Contracts and Settlement Logic
Dispute Mechanism When settlement price data is abnormal or a risk control rule is triggered, OKX may initiate a dispute review: Trigger: Automatic (risk control rule triggered) or manual (anomaly detected / user complaint). Process: A multi-round independent review is conducted to confirm the final settlement price. Outcome: Original price confirmed → settle at original price; price error identified → re-settle at corrected price. During Dispute: Settlement will be suspended.Published on Apr 8, 2026Updated on Jun 15, 2026Product documentationQuick Guide to AI Trading Bot
Defined Leverage Range - Specify the allowed leverage multiplier range to help the AI control risk, such as "use 5x leverage." By following these principles, you can create AI Trading Bot with clear logic and efficient execution, making artificial intelligence your intelligent trading assistant.Published on Feb 2, 2026Updated on May 29, 2026Product documentationHow to set up an OKX Signal Trading bot with TradingView
This condition can be based on various factors such as price, indicators, or custom logic. The following PineScript™ uses MACD technical indicator as an example.Published on Aug 30, 2023Updated on May 29, 2026Product documentationWhat is Agent Trade Kit?
The Agent Trade Kit may rely on third-party large language models (LLMs) that are not owned, operated, controlled, verified, or endorsed by OKX; OKX disclaims all responsibility and liability for any third-party LLM services or outputs, and you use them entirely at your own risk.Published on Apr 29, 2026Updated on May 29, 2026FAQ3Why is there a minimum deposit amount for non-BTC?
On-chain deposit logic: Our platform is a centralized exchange, so when you deposit funds to your account address, they will only be credited once it meets the required aggregation conditions. If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits.Published on Oct 16, 2024Updated on May 29, 2026FAQ33What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
However, order cancellations triggered by risk controls aren’t based on the maintenance margin ratio. As a result, even if automatic margin transfer is enabled, orders may still be canceled by the risk control system.12. When will a futures DCA (Martingale) bot be liquidated? The bot creates futures positions. If the maintenance margin ratio of a position falls to 100% or below, a forced liquidation will be triggered.13.Published on Apr 3, 2024Updated on May 29, 2026FAQ82Do I need to pay fees for deposit and withdrawal?
The withdrawal fee deduction logic may vary slightly depending on your app version:3.1 Latest App version (e.g., Android 6.151 / iOS equivalent and above) If your account balance is sufficient, the fee will be deducted from your balance. If your balance is insufficient but partially available, the available balance will be deducted first, and the remaining fee will be deducted from the withdrawal amount.Published on Jun 1, 2023Updated on May 29, 2026FAQ5,628OKX AI 101
Traditional Bots: Requires coding, fixed rules, good for simple strategies, can't self-adapt AI Bots: Natural language input, flexible strategies, handles complex logic, can adapt to marketOKX AI Trading Strategy Creating an AI trading strategy on OKX involves three core steps: select a trading instrument, configure market data (indicators and timeframes), and describe your trading logic in natural language. The system auto-generates a Prompt which you review before backtesting or going live.Published on May 4, 2026Updated on May 29, 2026FAQ4How do I manually set up spot grid trading bots?
Edit Parameters feature is designed to give users greater flexibility and control. By using it, it allows you to: Adjust your grid bot setting, such as the upper and lower range, or the grid quantity, on-the-fly — without having to close and reopen new bots. Better respond to changing market conditions and maintain a consistent investment strategy.Published on Jun 6, 2024Updated on May 29, 2026FAQ209Spot DCA (Martingale)
Users begin the trading cycle by selecting their risk profile via a series of parameters (or choosing from conservative, moderate, and aggressive pre-set parameters). The strategy will start with an initial order that is programmed to execute a certain number of times. If the asset price drops by a designated percentage, the bot will execute a second trade that's a multiple of the first order.Published on Apr 27, 2023Updated on May 29, 2026Product documentationWhat onboarding information is required for a Publicly Traded Company?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights.Published on Oct 13, 2023Updated on May 29, 2026FAQ80Spot grid bot FAQ
When you set up a Spot grid, a series of orders are placed at different levels based on your grid range. However, if you're using a wide range, many of these orders are essentially dormant, waiting for significant price movements to trigger them.Published on Aug 28, 2025Updated on May 29, 2026FAQ22What onboarding information is required for a privately owned financial institution?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on Oct 13, 2023Updated on May 29, 2026FAQ239What onboarding information is required for a family office?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on Oct 13, 2023Updated on May 29, 2026FAQ71Why can't I join or claim rewards from a campaign?
Unable to claim rewards due to risk control If you are unable to claim rewards due to risk control, it indicates that abnormal trading or operational behavior has been detected. Risk control rules and evaluation criteria may vary across different campaigns. This doesn't affect normal trading activities or participation in other campaigns. Accounts identified under risk control measures are not eligible to claim rewards for the relevant campaign.Published on Jun 10, 2025Updated on May 29, 2026FAQ15,037