Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.

Utilities must be claimed within 3 weeks of the minting window closing. After the redemption window has closed you will still be able to trade your Rare and Ultra-Rare collectibles, but it will no longer be possible to redeem their utility.How do I trade or sell my digital collectible? A full guide to selling your NFT on our NFT marketplace can be found here.What happens if I miss the digital collectible drop?

Why is the estimated liquidation price higher or lower than the order price for additional positions? The estimated liquidation price assumes that the initial order and all safety orders are filled one by one. After each assumed fill, the system recalculates the liquidation price. If the liquidation price becomes higher than the next execution price, the calculation stops.

After you initiate an ACH deposit, you can start trading immediately.2. Why am I not able to see the "Deposit USD" feature? To comply with local laws and regulations, USD deposits are only available to customers who have passed verification and who reside in eligible states within the U.S.3. Why am I only able to select certain payment method types?

For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.

For details, please refer to the official announcement: Announcement on the PP Upgrade of X Layer and Optimisation of the OKB Gas-Token Economic ModelImplementation schedule August 13, 2025, 2:10 PM (UTC+8) OKT will stop trading on the OKX exchange. OKTChain will continue producing blocks and processing on-chain transactions. August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1).

3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed. If the issue persists after completing the required assessments, please contact the OKX Assistant for further assistance.

Continuous repetition: This process repeats automatically until you stop the bot, ensuring that the grid strategy is consistently followed.3. My Spot grid bot stopped without me configuring any stops. Why did this happen? This typically occurs in rare cases, such as when the trading pair you've selected gets delisted. Whenever a pair is delisted, an announcement is posted on the website, and you'll be notified. To start, check if your trading pair was delisted.

NFTs will be automatically updated by 00:00 on the Wednesday post race to reveal whether an entrant has won a prize. Prizes must be redeemed (i.e. claimed) within 3 weeks of the minting window closure (i.e. three weeks from the Monday 10am GMT post the race). Unclaimed prizes will expire after this time. The minting, redeeming and expiry period for each subsequent NFT drop will follow the exact same time frame.

Rounding and fee-generated remaining BTC After selling BTC/USDT, the remaining BTC in the grid strategy (0.00000000778 BTC) can be ignored. This is because: Buy and sell fees are charged in different currencies. Exchange trading rules may prevent selling such a small amount (as it is below the minimum tradable amount). This remaining BTC will stay in the grid strategy until it stops, at which point it will be returned to your wallet. 3. How is grid profit estimated in this case?

Why do I receive an insufficient balance prompt when using Convert? To use Convert, you need a sufficient amount of crypto in your account. If you have an insufficient amount, you can either deposit crypto or USD before you convert to your desired crypto.2. How do I deposit crypto to use Convert? You can refer to the following articles to learn more about how to deposit crypto: How do I make a deposit? (app) How do I make a deposit? (web)3.

There are several reasons why the app may stop working or crash. Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.

Refer to Why is my deposit/withdrawal suspended?

We have the minimum deposit amount for each of the tokens. Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation:...

Why is token swap needed? Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?