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What is trigger order?
Note: Apple Pay, Google Pay, debit/credit cards, and PayPal are not supported for trigger orders.Can I use trigger order on both web and app? Trigger orders are only available on the app. This feature isn't supported on the web.Placing a trigger orderHow do I place a trigger buy/sell order? Follow the steps below to place a trigger buy order. Go to Menu > select Buy or Sell under trade section. Choose your preferred assets Select the order type dropdown and choose Trigger order.Published on May 8, 2026Updated on May 29, 2026How do I place a TP/SL with Limit Order?
Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on May 31, 2024Updated on May 29, 2026288Pay wallet auto top-up FAQ
You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0. Auto top-up isn't a scheduled recurring transfer.Published on May 14, 2026Updated on Jun 5, 20267How do I modify TP/SL?
On the app Access the trading section: Select Trade from the main menu Select the trading pair you want to modify View your positions: select the Positions option to see all your open positions Select the position to modify: Find the specific position you wish to modify Tap on the position to open the details Adjust TP/SL levels: In the position details, look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and StopPublished on Jun 13, 2024Updated on May 29, 202635OKX API FAQ
Rules for setting stop-loss trigger price/take-profit trigger price – during selling, the take-profit trigger price is greater than the latest transaction price, and the stop-loss trigger price is less than the latest transaction price; while during buying, the take-profit trigger price is less than the latest transaction price, and the stop-loss trigger price is greater than the latest transaction price.What's "Interface error: 50102 Timestamp request expired"?Published on Sep 20, 2024Updated on Jun 17, 2026140How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on Feb 6, 2025Updated on May 29, 20264How do I reset my Two-factor authentication (2FA)?
app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on May 29, 202629What should I do if my phone number/email address/authenticator app is unavailable?
and you'll be prompted to download the OKX app to proceedI can't log in to my accountOn the app If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication Select Unable to verify?Published on Sep 15, 2023Updated on Jun 20, 20266,375Trading Signal Bot FAQs
Ensure that the alert you're expecting to trigger has been activated. Check your alerts log on TradingView Open the details of your Signal bots and check Events history to see if the alert on TradingView has been triggered. Refresh this page and look for any logged events that occurred around the same time as the message trigger.Published on Oct 9, 2023Updated on Jun 19, 2026138What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
High market volatility: Significant market fluctuations may trigger price limit mechanisms or cause the bot creation to fail.3. How do I manually increase my position? Open the active bot, select More, then Add position to increase your investment in the running bot.4. Why didn’t the futures DCA (Martingale) bot trigger when the starting condition was met using the RSI indicator?Published on Apr 3, 2024Updated on May 29, 202682Tax Center General FAQ
Starting with the 2025 tax year, OKX is required to issue this form to report sales, trades, or exchanges of digital assets to both you and the IRS.What transactions trigger a Form 1099-DA? You will receive a 1099-DA if you engage in any of the following taxable events: Crypto to Fiat: Selling crypto (like Ethereum) for US Dollars. Crypto to Crypto: Swapping one token for another (for example, BTC for SOL).What information is reported on the 1099-DA?Published on Nov 25, 2024Updated on May 29, 202615What's OKX Security Assistant?
The risk items may still exist and trigger alerts again.Ignore: use with caution After ignoring, the risk item enters the ignore list and usually won’t trigger pop-up alerts. Ignoring equals to the elimination of risk. Only use this option for items you can 100% confirm are legitimate and must be retained. Items in the ignore list can be “released.”Published on Jan 15, 2026Updated on May 29, 202678Why can't I join or claim rewards from a campaign?
If an account (including the inviter or the invited user) triggers risk control mechanisms, the corresponding campaign rewards may be revoked.Published on Jun 10, 2025Updated on May 29, 202615,020Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on May 29, 2026992How do I supercharge my trading with Alertatron's automated solutions?
Fast order execution: orders execute in less than a second from an alert triggering on TradingView. Powerful algorithmic orders: stop Loss and Take Profit orders can be automated at your desired targets. You can also place non-linear scaled orders, time-weighted entries, trailing orders, or run fully managed positions. Dedicated trading bots: for performance and security reasons, orders are executed on a dedicated and isolated trading engine instance.Published on Mar 28, 2024Updated on May 29, 20261