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How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make...Published on Nov 5, 2024Updated on May 29, 202613How do I change my email?
section Select Change email address Select Send code in both the New email authentication and Current email authentication fields.Published on Sep 6, 2023Updated on May 29, 20264,237How can I change my phone number?
Note: You're not allowed to perform withdrawals within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.Published on Sep 7, 2023Updated on Jun 19, 2026How do I change and reset my chart layout?
This option is useful if you've made significant changes and want to start fresh, or if you're troubleshooting an issue with the interface.Published on Nov 27, 2024Updated on May 29, 202619What are sanctions?
Department of the Treasury United Nations Security Council Consolidated List of Sanctions adopted by member statesPublished on Sep 1, 2024Updated on May 29, 20263How do I verify OKX's ownership and balance of the wallet address?
Create ~/.bitcoin/bitcoin.conf file and open it with an editor or run the command of vi ~/.bitcoin/bitcoin.conf ,edit server=1 rpcuser=OKX rpcpassword=OKXWallet Enter the bin directory,run ./bitcoind command,and start the node Wait for the node to synchronize to the latest height. It takes about 12 hours To query the balance from the OKX snapshot height, you need to roll back the node to that height after synchronizing to the latest height.Published on Sep 26, 2023Updated on May 29, 20261,004How do I update my email?
Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification Select Unable to verify at the bottom of the page You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.On the web Go to Profile and select Security Find Email authentication and select Change email Enter your email address in thePublished on Sep 6, 2023Updated on May 29, 20263How do I update my login password?
after you have changed the login passwordOn the webI remember my login password Log in to your account at okx.com and go to the security center (Profile icon > Security) In Authentication methods, find Login password, and select Change password Find the login password on the security center page Fill in and confirm your current password, new password, 2FA code (if any) to continue Insert your password details An email/SMS notification will be sent out once the change is successfully made Note: thePublished on Aug 22, 2023Updated on Jun 2, 202630How do I update my authenticator app?
Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.Published on Aug 1, 2024Updated on May 29, 2026218How do I modify TP/SL?
Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?Published on Jun 13, 2024Updated on May 29, 202635How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on May 29, 202629Iceberg strategy FAQs
ask/bid levels changed, existing orders will be canceled and new orders will be placed based on the latest orderbookWhere can I know more about Iceberg bot and other trading bots?Published on Aug 4, 2023Updated on May 29, 202617Accounting methods and cost basis
HIFO (Highest In, First Out): The most expensive assets you buy are sold first.How do I change my accounting identification method? Navigate to Your tax summary > Settings to select your preferred method. Please note that changes only apply to future transactions. An example of what your tax summary looks likePublished on Nov 4, 2025Updated on May 29, 2026What should I do if my phone number/email address/authenticator app is unavailable?
If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on Jun 22, 20266,380How can I switch the site to my preferred language?
Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available. This will display all the languages that are currently supported, allowing you to select the one that best suits your needs.Published on Jan 15, 2026Updated on May 29, 202636