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Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on May 14, 2026Updated on Jun 5, 20267How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on Jun 18, 202655How do I set my preferences?
On the App: Select Menu in the top-left corner > Account settings > Scroll down and tap Log out. On the Web: Go your profile in the top-right corner > Select Log out.Published on Nov 1, 2025Updated on Jun 18, 202634How do I add OKX widget on my phone?
Note: in case you have skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure toggle is on for OKX.Published on Aug 15, 2023Updated on May 29, 20266,148How do I automate grid trading strategies on futures grid trading bot?
To access the futures grid trading bot, navigate to the home page and select Trade In the app’s Trade section, select the trading pair at the top of the screen Kickstart your futures trading bot automation journey by selecting Trade From the options available, select Trading bots to access the list of bots available Select Trading bots Next, select Grid bots Find Spot Grid option at Trading bots > Grid bots Then, select Futures grid Futures grid is available as one of Grid bots' options Select thePublished on Jun 13, 2024Updated on May 29, 202639Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select US Dollar Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home pagePublished on Apr 14, 2026Updated on May 29, 2026What is DEX Boost and how do I participate?
DEX transactions are only supported on chains where DEX is available, such as xLayer, Base, and Solana.Enter the Boost page Log into Web3 from your OKX app; or go to https://web3.okx.com/ Select Boost (with rocket icon) from the menu bar to enter DEX Boost page To view leaderboard: Log into Web3 from your OKX app; or go to https://web3.okx.com/ Go to Market > OKX Boost to view the Boost leaderboard and event pageView Boost data Boost data consists of two components used to determine your eligibilityPublished on Dec 13, 2025Updated on May 29, 20262How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on May 29, 20263What's a futures trading bot and how do you automate trades with it?
Follow the steps below: To access the futures grid trading bot, navigate to the home page and select Trade Select Trade to kickstart your access to trading bot In the app’s Trade section, select the trading pair at the top of the screen From the options available, choose Trading bots to access the bot marketplace Trading bots is available as one of the options for bot marketplace Next, select Grid bots Create your bot by selecting grid bots Then, select Futures grid Futures grid is available to bePublished on Dec 26, 2023Updated on May 29, 202636Where do I find limits, fees and processing time details for cash withdrawal?
Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Withdraw Select Withdraw from the pop-up menuOn the web Go to Assets and select Withdraw Select US Dollar Select Assets and Withdraw from the menu before selecting US Dollar on the Withdrawal page Click Select on the withdrawal method Select your type of withdrawalHow do I access supported currencies and cash withdrawalPublished on Apr 14, 2026Updated on May 29, 20261How do I explore new tokens?
Top Losers: the top losers page is an essential tool for learning and growth. It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours.Published on Aug 9, 2024Updated on May 29, 20261How do I set up wallet release for my DEX trading wallet?
On the app, head to the User Center in the top Menu > Security Settings > Account management > Manage DEX access. Enter the User Center page and select Manage DEX access Manage your DEX access easily from the pop-up menu This transfers control of your CeDeFi trading wallet to your chosen wallet address.Published on Sep 24, 2025Updated on Nov 17, 20251Outcomes User Guide
OKX App home page with Outcomes feature Method 2: open the OKX app, select Trade, then select DEX > OutcomesStep 2: Browse and select events Once inside, first take part in a campaign to receive OKX Campaign Points (xp). After receiving xp, browse events by category or use the search bar to find events of interest.Published on Jun 2, 2026Updated on Jun 19, 20263How do I buy crypto with debit cards?
After completing your buy order, you will see a debit authorisation on your card and you will receive your crypto in your assets You can select Review details to view your order history or select Back to home to your homepageFAQ1. What cards can I use? You can use Visa or Mastercard cards. At this time, we only support debit cards in the US.2. What are the fees and processing time? The processing time is instant. Fees may vary depending on the country of residence you belong to.Published on Sep 13, 2024Updated on Jun 3, 20267How do I use the chart trading layout?
On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the candles chart will reappearPublished on Jan 29, 2024Updated on May 29, 2026126