All
FAQ
Announcements
Product documents
How do I set up TP/SL with the Order line?
The order line, which is the dotted white line, will hover on the chart.Published on Jun 21, 2024Updated on May 29, 2026176How do I set up indicators on the chart?
Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right). Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel.Published on Nov 30, 2024Updated on May 29, 202615Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 29, 2026How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on Jun 6, 2024Updated on Jun 2, 2026104Outcomes User Guide
This product is not affiliated with, and has not been authorized, approved, endorsed, or sponsored by, the Fédération Internationale de Football Association ("FIFA"), the World Cup Organizing Committee, or any of their official sponsors, partners, or licensees. Any references to the "World Cup" or other event-related terms in connection with this promotion are used for descriptive purposes only and do not imply any form of commercial cooperation or association with FIFA or any official body.Published on Jun 2, 2026Updated on Jun 19, 20263Why am I asked to confirm my personal details again?
information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All your personal data is encrypted and securely stored in linePublished on Mar 19, 2025Updated on May 29, 2026161What's a futures trading bot and how do you automate trades with it?
Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced. Select and enter the necessary details to determine the grid lines space Arithmetic mode divides the price range from Lower Price to Upper Price into the number of grids by equal price difference, as each grid has an equal price difference (for example 1, 2, 3, 4..).Published on Dec 26, 2023Updated on May 29, 202636How do I turn on and sync multiple charts on a screen?
Order and position lines are also displayed only in the single-chart layout. Note: the multiple-chart sync feature is available on the web version only.Published on Aug 9, 2024Updated on May 29, 202633How do I view Profit and Loss (PnL) and switch PnL display?
Select the PnL line chart on the right to expand it. Once expanded, you can view total PnL across different time periods — 1 day, 1 week, 1 month, 6 months, and 1 year. Up to 1 year of cumulative PnLs are available. Select the ">" icon next to PnL to view Spot PnL and Futures PnL separately.Why would I want to switch between PnL value and percentage display?Published on Jul 7, 2024Updated on May 29, 202647What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on Mar 11, 2024Updated on May 29, 2026775What is Agent Trade Kit?
Real-time market analysis — Reads K-line charts, funding rates, order book depth, position data, and account PnL, then gives you analysis and recommendations. Runs 24/7. Which AI clients does it support? Agent Trade Kit works with any AI client that's compatible with the MCP (Model Context Protocol), including: OpenClaw Claude Desktop Claude Code, Cursor Custom agents built with MCP SDKs. It currently runs on your local device.Published on Apr 29, 2026Updated on May 29, 20263OKX API FAQ
The rise and fall value of the latest transaction price compared to the opening price of the K-line 24 hours ago/100% of the opening price of the K-line 24 hours ago. The above formula data can be obtained through the market interface here. What's the reason for the error message "51000 Parameter posSide error" when placing an order? You need to check the account mode first; buying and selling mode/opening and closing mode, which can be viewed here to obtain posMode.Published on Sep 20, 2024Updated on Jun 17, 2026140How do I stay safe from phishing SMS using the name OKX?
As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.Published on May 9, 2025Updated on May 29, 2026325How do I manually set up spot grid trading bots?
Arithmetic will position each grid line at fixed price intervals (for example, every 20 USDT). Meanwhile, Geometric sets the grids using a fixed percentage from the current price, resulting in widening grids further out from the starting price. When you've determined the grid bots parameters, select Create Determine the details that you prefer manually On the next screen, you have the option to add a price at which to take profit from your trade or stop loss.Published on Jun 6, 2024Updated on May 29, 2026209Outcomes FAQ
This product is not affiliated with, and has not been authorized, approved, endorsed, or sponsored by, the Fédération Internationale de Football Association ("FIFA"), the World Cup Organizing Committee, or any of their official sponsors, partners, or licensees. Any references to the "World Cup" or other event-related terms in connection with this promotion are used for descriptive purposes only and do not imply any form of commercial cooperation or association with FIFA or any official body.Published on May 20, 2026Updated on Jun 19, 20261,752