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How do I close my account? (web)
Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6. Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7.Published on Aug 22, 2023Updated on Jun 21, 2026468How do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead Select Reason to close account Instead of closing your account, you can also select to Freeze account Migrate account View tutorials Select Continue to close if you still want to close Select I understand after checking what'll happen to Your account, Your personal information and Your orders after closing your account and select Continue Read the informationPublished on Aug 22, 2023Updated on Jun 19, 20268How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612Why is my account restricted and what should I do?
Select Confirm to close all positionsOn the Web Select the position > Current Position > Close > Confirm Select Confirm to close all the position Please note that once you selected Confirm, the position will be closed immediately and the action can't be undone.Published on Feb 27, 2026Updated on Jun 4, 20261,192Why did I receive an OKX account closure email notification? What should I do?
In rare cases, accounts may be closed as a result of these comprehensive assessments. For more information about our permitted and prohibited activities, please refer to the OKX Terms of Service.Can I still withdraw after the grace period ends? Once the grace period expires, your account will be automatically closed and you won't be able to log in or perform any operations.Published on Apr 30, 2026Updated on May 29, 20262Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Projects ceasing operation (Deposit/withdrawal suspension) On the occasion of project ceasing operation due to operational/financial difficulty, we'll suspend or close the deposit and withdrawal of its token.Published on Aug 31, 2023Updated on May 29, 20261,055X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on May 29, 202682OKX contract voucher and usage rules
You can close the position opened with a voucher on the Positions page. A position can only be closed at market price and the leverage can't be adjusted after the position opened. A voucher is limited to be used on several specific pages, and will be automatically used after you open a position. A voucher used in a partial fill during an extremely volatile market won't be restored. A contract vouchers is independent from your own funds and can’t be used together with them.Published on Aug 15, 2023Updated on May 29, 2026647How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on Jul 5, 2025Updated on May 29, 202610How do I automate grid trading strategies on futures grid trading bot?
With long selected, the bot will only open and close long positions. With short selected, it only opens and closes short positions. With neutral selected, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Jun 13, 2024Updated on May 29, 202641Event Contracts FAQ
For partially filled orders, only the unfilled remainder can be cancelled; the filled portion cannot be reversed.What is the difference between Buy/Sell Mode and Open/Close Mode? Event contracts support both Open/Close Mode and Buy/Sell Mode: Open/Close Mode: Within the same market, users can simultaneously hold both Up and Down contracts, each requiring full margin.Published on Apr 16, 2026Updated on Jun 16, 2026How do I set up indicators on the chart?
Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis.Published on Nov 30, 2024Updated on May 29, 202615Unseen City Shirts - The Roses and The Bees - NFT FAQ
Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible? No.Published on Apr 19, 2024Updated on May 29, 202623Unseen City Shirts - Blue Moon - NFT FAQ
Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7. When will the rarity of my Unseen City Shirts – Blue Moon NFT be revealed? The rarity of your NFT will be revealed on 03.05.8. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No.Published on Apr 25, 2024Updated on May 29, 20262Understanding OKX's Security Fund
When a position is forcibly closed (liquidated), the system attempts to execute the trade in the market. If, due to rapid market movements and high volatility, the executed price is lower than the account's bankruptcy price, the resulting deficit (the excessive loss) is covered by the Security Fund.Published on Mar 25, 2026Updated on Jun 22, 20264