All
FAQ
Announcements
Product documents
How do I manage my tax account and documents?
Where can I find my tax documents? On the web: Go to Assets > My Assets > Tax Center Tax center is one of the options in Assets > My assets On the app: Select Menu > Tax Center. Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local records? OKX uses Coordinated Universal Time (UTC) for all tax reporting.Published on Nov 4, 2025Updated on May 29, 2026What documents are accepted as proof of sources of funds from decentralized finance?
Understanding the acceptable forms of documentation is crucial for individuals and entities engaging in order for them to be able to continue their trading in Centralized Finance (CeFi). This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform.Published on Nov 12, 2024Updated on May 29, 202654How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on Oct 13, 2023Updated on May 29, 2026152How do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on Jan 19, 2025Updated on May 29, 20262A beginner's guide to identity verification
For the best experience, try using the nationality that is most relevant to your identity and that is supported by your identity verification documents.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. Please select a different form of ID from the options available.4. What forms of official ID are accepted?Published on Oct 9, 2025Updated on May 29, 20267How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on Jul 22, 2025Updated on May 29, 20261How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on May 29, 20263What are Source of Funds (SoF) and Source of Wealth (SoW)?
Make sure your documents are clear and legible: All content should be fully visible, without any parts cropped or obscured. When submitting your documents, make sure that: The details provided are accurate and current, reflecting your business transactions or income source. The amounts on the documents are fully visible.What are the acceptable proof documents?Published on Dec 24, 2024Updated on Jun 5, 2026906How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email.Published on Sep 4, 2024Updated on May 29, 202613Disclaimer for machine translation
The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.Published on Aug 29, 2023Updated on May 29, 2026103What onboarding information is required for a fund?
Provide organizational documentation Provide organizational documentation that regulates and binds the fund and establishes its control and management structure.Published on Oct 13, 2023Updated on May 29, 2026127What onboarding information is required for a privately owned company?
Provide organizational documentation Provide organizational documentation that regulates and binds the privately owned company and establishes its control and management structure.Published on Oct 13, 2023Updated on May 29, 2026288What onboarding information is required for a Trust?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the Trust, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 2026122What onboarding information is required for a family office?
Provide organizational documentation Provide organizational documentation that regulates and binds the family office and establishes its control and management structure.Published on Oct 13, 2023Updated on May 29, 202671What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on Feb 5, 2024Updated on May 29, 2026132