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How do I complete the required tasks shown in the app?
If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on May 29, 202637OKX x McLaren NFT Sweepstakes Terms & Conditions
for 2 people, drive to track with a driver or management (to be confirmed who), and $2,500 for flights and accommodation. 1 £17,700 / $22,500 (depending on the race selected) Prize Details: McLaren Thought Leadership Center (“MTC”) Race Watch: This prize includes the opportunity to come to the McLaren Thought Leadership center, based in Woking, UK, to watch the Belgium grand prix live screening in the OKX theater.Published on Apr 25, 2024Updated on May 29, 2026607OKX Trading Rebate Card - Terms and Conditions
OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.Published on Oct 9, 2023Updated on May 29, 2026392How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on Nov 26, 2024Updated on May 29, 202682How do I place a TP/SL with Limit Order?
App: Limit Order > Amount > tick and select Advanced (TP/SL) > Set your TP/SL > Confirm > Buy Insert and select your preferred details for the order Enable TP/SL Check the TP/SL box: after entering the order price and size, check the box next to [TP/SL] to activate the settings for Take Profit and Stop Loss. Set Trigger prices TP trigger price: this is the price at which your Take Profit order will be triggered.Published on May 31, 2024Updated on May 29, 2026288OKX Beginner's Guide
Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here. Once you're ready, feel free to select the Trade button to explore the available trading options. Select Trade from the Homepage Learn more about Trading here.Published on Nov 10, 2025Updated on May 29, 20261How do I check on updates to my support ticket?
To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team.Published on Oct 17, 2025Updated on Jun 21, 202667How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Published on Aug 13, 2023Updated on Jun 21, 20268,349How do I register for an OKX account?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.Published on Sep 6, 2024Updated on May 29, 202644Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the TRC20 chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Published on Aug 22, 2023Updated on Jun 21, 202621,040What is trigger order?
Once that price is reached, we automatically place the order on your behalf — no need to watch the market yourself.How is a trigger order different from an instant buy or sell? An instant buy or sell executes immediately at the current market price. A trigger order stays pending until the market reaches your trigger price, at which point we executes it.Published on May 8, 2026Updated on May 29, 2026How do I unlock my deposit when the Travel Rule additional verification is required?
name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. b)Published on Aug 23, 2024Updated on May 29, 20265Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Published on Aug 27, 2025Updated on Jun 18, 2026145What's a futures trading bot and how do you automate trades with it?
The bot operates 24/7, monitoring the markets and identifying profitable opportunities even when you're not actively watching. This eliminates the need for constant manual monitoring and allows you to take advantage of market movements and opportunities as they arise, maximizing your potential for success. Trading bots also offer benefits such as eliminating emotional biases and human errors.Published on Dec 26, 2023Updated on May 29, 202636What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on Feb 5, 2024Updated on May 29, 2026132