All
FAQ
Announcements
Product documents
OKX x McLaren: Digital Collectibles FAQs
At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race. This drop will feature Rare and Ultra-Rare digital collectibles with special prizes. A Classic collectible does not have an associated reward, but is still a piece of authentic McLaren memorabilia. If you mint a Classic collectible you could still win a prize by collecting one collectible from each race of the season.Published on Jun 5, 2024Updated on May 29, 2026FAQ6A beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to applicable local laws and regulations, you must be 18 or older to access our products and services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties. For more information, please see OKX's US Privacy Notice.9.Published on Oct 9, 2025Updated on May 29, 2026FAQ7Unseen City Shirts - Blue Moon - NFT FAQ
Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6.Published on Apr 25, 2024Updated on May 29, 2026FAQ2How to Trade Event Contracts and Settlement Logic
) Example — BTC 15-Min Up/Down, settlement 18:00:00 UTC+8 Time window: 17:59:45 – 17:59:59 (15 seconds, 15 data points).Published on Apr 8, 2026Updated on Jun 15, 2026Product documentationOKX x McLaren NFT Sweepstakes Terms & Conditions
Eligibility: To participate in this Sweepstakes, you must be at least eighteen (18) years old and the age of majority in the country you reside.Published on Apr 25, 2024Updated on May 29, 2026FAQ607OKX to list RE (Re) for spot trading and convert pre-market futures to standard perpetual futures
OKX Team June 18, 2026Published on Jun 18, 2026Updated on Jun 18, 2026AnnouncementsUnseen City Shirts - The Roses and The Bees - NFT FAQ
What are digital collectibles? Digital collectibles are a type of digital asset that are unique and cannot be replicated. They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles?Published on Apr 19, 2024Updated on May 29, 2026FAQ23OKX to list KAT (Katana) for spot trading and convert pre-market futures to standard perpetual futures
KAT call auction will take place from 12:00 to 13:00 UTC on March 18, 2026. KAT/USDT spot trading will open at 13:00 UTC on March 18, 2026. KAT premarket futures will be converted to standard perpetual futures within 3 hours starting 13:00 UTC on March 18, 2026 . The conversion will be completed once the index remains stable during this period. KAT withdrawals will open at 15:00 UTC on March 18, 2026.Published on Mar 17, 2026Updated on May 29, 2026AnnouncementsOKX listing mechanism
A Call Auction is a listing mechanism where buy and sell orders are collected over a fixed period and matched at a single opening price when the auction ends.This mechanism is generally applied to newly listed assets that require price discovery at the start of trading.Trading sequence During a call auction, trading follows the sequence below: Start of Call Auction period Users may place limit buy and sell orders. Orders are collected but are not executed.Published on Apr 27, 2018Updated on May 29, 2026FAQ7,501Passkey FAQ
If you're unable to create or use a passkey after upgrading to iOS 18, it's possible that the built-in Passwords app on your Apple device was deleted or is not functioning properly. To fix this: Make sure your device is running iOS 18 or later Reinstall the Passwords app from the App Store if it's missing Once the app is installed, you can create a new passkey normally.4. Why does it say "No passkey found" during verification?Published on Mar 19, 2025Updated on Jun 15, 2026FAQ142Crypto Tax Reporting
Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.Published on Sep 24, 2025Updated on May 29, 2026FAQ2McLaren Race Rewind Singapore Winners
Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on Sep 18, 2024Updated on May 29, 2026FAQ13Portfolio margin mode: cross-margin trading (Risk Unit Merge)
40% Tier 2: 1,000,000 - 5,000,000 USD 1% 1.5% 2% 3% 4% 6% 12% 18% 21% 27% 30% 40% Tier 3: 5,000,000 - 10,000,000 USD 1.5% 2% 3% 4% 5% 10% 15% 21% 24% 30% 30% 40% Tier 4: 10,000,000 - 30,000,000 USD 2% 3% 4% 5% 6% 12% 18% 24% 30% 30% 30% 40% Tier 5: 30,000,000 - 50,000,000 USD 3% 4% 5% 6% 7% 15% 21% 27% 30% 30% 30% 40% Tier 6: 50,000,000 - 80,000,000 USD 4% 5% 6% 7% 8% 17% 27% 30% 30% 30% 30% 40% Tier 7: 80,000,000 - 120,000,000 USD 5% 6% 7% 8% 12% 20% 30% 30% 30% 30% 30% 40% Tier 8: 120,000,000+Published on Dec 3, 2024Updated on Jun 16, 2026Product documentationHow do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
Why is the anti-money laundering (AML) program questionnaire collected? The anti-money laundering (AML) program questionnaire is collected in order for us to comply with applicable AML laws and regulations. It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on May 29, 2026FAQ81OKX will launch RE/USD for spot trading
To support the growth of the USD ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USD trading pairs in our spot trading at Jun 18, 2026 15:00 UTC: RE/USD OKX team Jun 18, 2026Published on Jun 18, 2026Updated on Jun 18, 2026Announcements