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How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on Jul 5, 2025Updated on May 29, 2026FAQ10Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
You can also use the "Easy convert" feature to convert assets in your Trading account to other types of crypto.How to access Easy convertWeb Go to the Trading page > Assets > Easy convert App Tap the "Easy convert" button in the tooltip at the top of the Assets page Or tap the icon in the top right corner of the Assets page, tap the icon in the top right corner of the Assets details page, and then tap the “Easy convert” button:Published on Aug 28, 2023Updated on Apr 28, 2026Product documentationHow do I set a price alert?
Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on May 29, 2026FAQ262How do I set my preferences?
Under Est total value, tap the currency shown to select a different display currency, such as USDC or BTC. On the web: Select Assets in the top-right corner of the page > My assets > Under Estimated total value, tap the currency shown to select a different display currency, such as USDC or BTC.4. How do I display the liquidation price?Published on Nov 1, 2025Updated on Jun 18, 2026FAQ34How do I remove my debit or credit card?
Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove. OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards.Published on Apr 21, 2026Updated on Apr 30, 2026FAQ1How do I use the chart trading layout?
Tap Trade and select the trading style 2. Tap the three dots > Settings > Interface 3. You can choose different styles for displaying chart positions (Top, Bottom or None)How do I unhide the candles chart? 1. Open OKX App, go to the trading page and select the trading style 2. Tap More > Settings > Interface 3. On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the candles chart will reappearPublished on Jan 29, 2024Updated on May 29, 2026FAQ126Outcomes User Guide
period Confirm the price, quantity, and estimated cost, then tap the order button After you place an order: If it fills immediately, it appears in your Positions If it hasn't filled yet, it appears under Open orders Outcomes market buy page for 2026 football competitionStep 4: Manage positions After your order fills, you can view the following in the Positions tab: Direction Number of shares Average entry price Current profit/loss To exit before the event settles, tap Sell and place a sell orderPublished on Jun 2, 2026Updated on Jun 19, 2026FAQ3How do I enable allowlist? (app)
Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6. Enter Address name > Save address If you see the prompt Invalid address when adding a new withdrawal address, possible reasons and solutions include: Tag not filled in: Some cryptocurrencies (e.g., XRP) require a tag. Please make sure it is provided.Published on Aug 14, 2023Updated on May 29, 2026FAQ1,961Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
Tap Add funds → From Funding balance. Choose your asset and amount. Confirm. The transfer is typically instant.Transfer from OKX Pay to Funding balance Go to the Pay tab. Tap Transfer to Exchange. Choose your asset and amount. Confirm. The transfer is typically instant.Add funds via on-chain deposit (external wallet) Go to the Pay tab → Add funds → From external wallet. Select X Layer (recommended for zero network fees). Copy your deposit address.Published on Apr 20, 2026Updated on May 29, 2026FAQHow do I complete the required tasks shown in the app?
Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on May 29, 2026FAQ37OKX Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Nov 10, 2025Updated on May 29, 2026FAQ1How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on Jun 18, 2026FAQ55How do I check on updates to my support ticket?
Tap Menu > Get help 2. Scroll down and tap Chat with us 3. Scroll up to view your past chat history with OKX Assistant On the Web: 1. Tap the Chatbot icon in the bottom-right corner 2. In the chat window, scroll up to view your past chat history with OKX AssistantPublished on Oct 17, 2025Updated on Jun 21, 2026FAQ67What should I do if facial recognition fails?
Facial recognition unavailable due to too many login attempts If you see a "You've reached the maximum number of attempts" message and can't log in or complete facial recognition, tap Contact Support and our support team will help you resolve this.Published on Oct 11, 2024Updated on Jun 18, 2026FAQ539How do I secure my account after detecting unusual activity?
Here’s how to manage them: Open the OKX App > Navigate to the Exchange section on the homepage and select the Menu icon Select P2P Trading Go to Profile on the homepage Select Profile on the P2P trading page Select Payment Under Payment Methods, you’ll see all your linked options To make changes, tap Edit, update the information, and save To remove a method, tap Delete, then Confirm to complete the actionVerified AddressOn the web Log in at www.okx.com Select Assets from the top menu Select WithdrawPublished on Mar 21, 2025Updated on May 29, 2026FAQ34