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Know Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on May 29, 2026FAQ31Beneficial Ownership FAQ
A beneficial owner refers to the natural person(s) who ultimately owns or exercises effective control over your institution. The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control.Published on Oct 10, 2024Updated on May 29, 2026FAQ6OKX AI 101
AI trading bots use natural language to describe strategies — the AI understands and executes them automatically, no coding required.Published on May 4, 2026Updated on May 29, 2026FAQ4Quick Guide to AI Trading Bot
It understands your trading intentions through natural language, combines real-time market data with technical indicators, and automatically executes buy and sell decisions. Unlike traditional programmed strategies, AI strategies require no coding—you simply describe your trading logic in everyday language, and the AI understands and executes it.AI Strategy Creation StepsSelect a Model First, you need to choose a suitable AI model.Published on Feb 2, 2026Updated on May 29, 2026Product documentationHow do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on Oct 13, 2023Updated on May 29, 2026FAQ151What Are Event Contracts
Each contract is defined using natural language to describe a specific event, and user payouts are determined by the final outcome of that event. Each event contract pair represents a contract with a potential payout of 1 USDT. Users simply assess the likely outcome of an event and purchase contract shares in the corresponding direction. The current price reflects the market's collective judgment of the probability of the event occurring.Published on Apr 8, 2026Updated on May 29, 2026Product documentationWhat is Agent Trade Kit?
Describe what you want in a natural language, and the AI analyzes your request and places the order automatically. For the full feature list, visit GitHub. Strategy parameter setup — Supports grid trading, DCA (Dollar-Cost Averaging), and algo orders. The AI can recommend and configure parameters automatically based on data like historical volatility. Earn product management — Browse and subscribe to Earn products, including Simple Earn, Dual Investment, and On-chain Earn.Published on Apr 29, 2026Updated on May 29, 2026FAQ3What's a dusting attack?
It can appear naturally whilst carrying out transactions. The accumulation of crypto dust is a common occurrence; most of the time, it’s nothing to worry about. Crypto exchanges help alleviate the issue associated with crypto dust by allowing users to swap their dust for governance tokens. This encourages users to make more transactions, which results in the exchange benefitting from the related fees. Meanwhile, users can get rid of the dust in their wallets.Published on Oct 4, 2024Updated on May 29, 2026FAQ14Why is my account restricted and what should I do?
Review timelines vary depending on the nature of the restriction and the complexity of your case. Once you've submitted all the required information, our team will process your case as quickly as possible. If additional review is needed, we'll contact you with an update via in-app notification or email.What happens if I don't respond to the request?Published on Feb 27, 2026Updated on Jun 4, 2026FAQ1,158XAU Contract Rules
Example events: Including but not limited to exchange system incidents, unscheduled CME or CME-related market disruptions, official early market closes, natural disasters, national days of mourning, or other events that materially affect the availability or reliability of the underlying TradFi price data.5.Published on Jun 15, 2026Updated on Jun 15, 2026Product documentationEvent Contracts FAQ
Each contract is defined using natural language to describe a specific event, and user payouts are determined by the final outcome of that event. Each event contract pair represents a contract with a potential payout of 1 USDT. Users simply assess the likely outcome and select a direction, then purchase contract shares in the corresponding direction. The current price of the contract reflects the market’s collective judgment of the probability of the event occurring.Published on Apr 16, 2026Updated on Jun 16, 2026FAQCommon scam tactics
Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities. Avoid clicking on links or downloading attachments from unknown sources, which can lead to malware infecting your devices. The platform doesn't encourage offline transactions due to unforeseen risks. Throughout the trading process, please maintain a certain level of caution to prevent potential asset losses resulting from private transactions.Published on Sep 28, 2023Updated on May 29, 2026FAQ2,737Outcomes FAQ
We recommend using an iOS or Android device to access Outcomes.Notes: Outcomes trading is speculative in nature. Your maximum loss of points doesn't exceed the amount of points used when purchasing shares; there is no margin call or forced liquidation. Please note the following risks: Market prices are determined by trader supply and demand and don't represent the actual probability of an event occurring. Prices may fluctuate sharply due to insufficient liquidity.Published on May 20, 2026Updated on Jun 19, 2026FAQ1,698How do I start trading cryptocurrency on OKX with Smart Trading?
Due to the fast-changing nature of the crypto market, it's essential to perform maintenance and constantly monitor the bot's performance to make sure it's responding well to the volatility of crypto prices. Visit here to navigate Bot trading. Signal trading As the most hands-on trading product under our Smart Trading umbrella, signal trading is a method of making educated trading decisions based on indicators known as signals.Published on Apr 7, 2024Updated on May 29, 2026FAQ76
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