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Not Quite Yet — But You're Closer Than You Think!
Thanks for your interest in going live on Orbit! Livestreaming is one of the most exciting ways to connect with the community — and we want to make sure every creator has a great experience when they do. It looks like you don't meet the eligibility requirements just yet, but the good news? You're on your way. Here's everything you need to know. 💪 What Are the Requirements?Published on Jun 1, 2026Updated on Jun 5, 2026Product documentationHow can you protect yourself from a phishing attack?
How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses. For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here.Published on Aug 17, 2023Updated on May 29, 2026FAQ3,784Start your first stream now!
Let's get you started. 🚀 Why go live on Orbit? Livestreaming is one of the most powerful ways to connect with your audience and grow your presence: Real-time engagement — Chat with your followers as you stream, answer questions live, and build genuine connections. Grow your community — Live sessions are discoverable, helping new followers find you organically. Share your expertise — Whether it's market analysis, trading strategies, or crypto insights, your knowledge is valuable.Published on Jun 1, 2026Updated on Jun 5, 2026Product documentationHow to monetize your groups on Orbit
Build a premium community around your expertise and earn recurring membership fees and trade commissions. Create premium groups Create a new group and choose a premium group. Charge a monthly or annual membership fee for group access. Create a new group and choose a premium group.Published on Jan 19, 2026Updated on May 29, 2026Product documentationComing soon: Monetise your Livestreams
Dear Orbiter, Orbit platform rewards will be launching soon. Stay tuned for the latest updates!Published on Jan 19, 2026Updated on May 29, 2026Product documentationKnow Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on Jan 29, 2025Updated on May 29, 2026FAQ31What's a futures trading bot and how do you automate trades with it?
selected Select the trading pair at the top left of the screen and choose a futures contract you want to trade Several futures contracts are available for you to explore Take a good look at the list and select your tokenHow do I strategize futures grid AI strategy?Published on Dec 26, 2023Updated on May 29, 2026FAQ36Coming soon: Monetize your posts on Orbit
Dear Orbiter, Orbit platform rewards will be launching soon. Stay tuned for the latest updates!Published on Jan 19, 2026Updated on May 29, 2026Product documentationDisabling cloud sync on your authenticator app
Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default. Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off.Published on May 12, 2023Updated on May 29, 2026FAQ4,953What are Source of Funds (SoF) and Source of Wealth (SoW)?
Notes: If you have multiple sources of funds, please select the one that is recent and primary for your deposit. If you use your own funds to purchase crypto from another person, you should provide SoF of your own funds. Do not submit information about someone else’s assets or screenshots of your account deposits.Published on Dec 24, 2024Updated on Jun 5, 2026FAQ904How do I get started with On-chain Earn?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on Apr 30, 2026FAQ8How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 2026FAQ12Why is my deposit/withdrawal suspended?
If you have crypto that has been delisted from our platform in your account, we recommend you to withdraw it as soon as possible since it's no longer tradable on our platform.Mainnet migration (Deposit/withdrawal suspension) The project team takes care of mainnet migration. Once it's completed, there will be an announcement on the website that you can refer to. What's a mainnet migration?Published on Aug 31, 2023Updated on May 29, 2026FAQ1,055Why hasn't my deposit been credited?
Always verify the supported networks on the deposit page before transferring your assets.Delayed from block confirmation You can check if you've input the correct deposit information and your transaction status on the blockchain. If your transaction is on the blockchain, you can check if your transaction reaches the required confirmation numbers. You will receive your deposit amount once it reaches the required confirmation numbers.Published on Sep 1, 2023Updated on Jun 18, 2026FAQ14,188How do I safeguard my Web3 wallet from fraudsters?
Securely back up your wallet's mnemonic phrase and private key. Avoid taking screenshots as internet-connected devices may pose a risk of data leakage We recommend that you manually transcribe the mnemonic phrase and store it in a secured location.Published on Dec 13, 2023Updated on May 29, 2026FAQ1,044