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Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on 17 Oct 2024Updated on 29 May 20262,084What are OKX SG's crypto trading bots and how do I utilize them?
Set your spot grid trading manually, now with grid quantity up to 1,000 grids Now, you can set up to 1,000 grids—an upgrade from the previous 300—thanks to a dynamic order-hanging mechanism, helpful front-end prompts, and grayed-out logic orders with tooltips, all while keeping the UI clean and efficient.Learn how to use the spot grid trading bot here.What's the Spot DCA (Martingale) trading bot?Published on 28 Jul 2025Updated on 29 May 2026How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 29 May 202612Why is my OKX app not working?
Many app crashes are fixed through regular updates and bug patches. 2. Check your internet connection Connectivity issues can prevent apps from loading. Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache.Published on 16 Mar 2026Updated on 10 Jun 202624OKX x McLaren: Digital Collectibles FAQs
All assets in the wallet are stored on-chain and the owner can access it at any time. For more information on opening an OKX wallet, click here.When do I have to redeem my digital collectible utility? Utilities must be redeemed within three weeks of the minting window closing. Utilities cannot be redeemed after this time. Once the redemption window ends, or once a utility is redeemed, Rare or Ultra-Rare collectibles will be marked with a stamp to say the utility is no longer available.Published on 5 Jun 2024Updated on 29 May 20266OKX AI 101
Trained on massive amounts of text, it learns to predict the most likely next token given an input. ChatGPT, Claude, and Gemini are all built on this principle. Key Concept: a Token is the basic unit of text processed by LLMs, roughly 0.75 English words. The Context Window determines how much information the model can 'remember' at one time. Transformer architecture: Uses self-attention to understand relationships between all words in a sentence.Published on 4 May 2026Updated on 29 May 20264What are the advantages of using cross margin and isolated margin?
If a single position generates BTC earnings, you can make a partial settlement, and the earnings will be credited in real-time, which can then be automatically used as position margin, significantly improving funds utilization. Note: 1. In the cross margin mode for futures, if there are extreme market conditions and a single crypto position incurs significant losses, the entire account may lose all of that particular crypto. 2.Published on 20 Mar 2023Updated on 29 May 202643Unseen City Shirts - The Roses and The Bees - NFT FAQ
What does utility mean? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice. Your investment will be unprotected if something goes wrong. Past performance is not indicative of future returns. Capital gains tax may be due. NFTs are risky investments and you may lose all your capital.Published on 19 Apr 2024Updated on 29 May 202623How do I automate my trades?
Gather all of the details that you need in regards to the trading bots here.How do I use OKX's API for custom trading strategies? Generate API keys: in your OKX account settings, generate API keys with appropriate permissions. Set up your development environment: use programming languages like Python, JavaScript, or others to create your trading bot. Connect to the API: utilize OKX’s API documentation to connect your bot to the exchange.Published on 1 Oct 2024Updated on 29 May 202613Unseen City Shirts - Blue Moon - NFT FAQ
What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11. Which jurisdictions are restricted from claiming the Unseen City Shirts – Blue Moon NFTs?Published on 25 Apr 2024Updated on 29 May 20262What's Strategy protection and hidden personal trades features?
This includes details such as: Crypto pair Trading time Position size Mark price Entry price Before the update is done After the feature is utilized For copy traders, all ongoing orders and notifications are displayed with a 5-minute delay. This delay helps to maintain the integrity of lead traders' strategies.Published on 14 Jul 2024Updated on 4 Jun 202662How do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout?Published on 29 Jan 2024Updated on 29 May 2026126How do I level up my trades with Mizar?
Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar?Published on 28 Mar 2024Updated on 29 May 20265How do I safeguard my Web3 wallet from fraudsters?
This can be compared to a safe that needs multiple keys to open—only when all keyholders cooperate can it be accessed. Review of Fraudulent Tactics: Tactic 1: Fraudsters share private keys or seed phrases of wallets with assets, claiming they don't have enough TRX for transaction fees and need assistance. Users send TRX as transactions fees into the wallet but discover they can't transfer the wallet assets.Published on 13 Dec 2023Updated on 29 May 20261,044How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on 27 Feb 2025Updated on 18 Jun 20266