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Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on 25 Jan 2024Updated on 11 Feb 20263,687Convert FAQ
Why does the available balance on the convert page show a negative number? This is normal. The available balance on the convert page reflects the actual available amount of the asset, unlike the trading page where negative values are displayed as 0. If the asset has an open margin position that is currently at a loss, the actual available balance may be negative and will be displayed as such.7. Why is convert not working?Published on 27 Sept 2023Updated on 7 Apr 20261,495How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on 15 Jan 2026Updated on 31 Mar 202615Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on 13 May 2024Updated on 3 Apr 2026342How do I turn on and sync multiple charts on a screen?
Select from any of the available trading modes off the main page menu to load the trading chart Select the multiple chart option from the main menu of the chart Select the chart layout, select up to 8 charts Load the chart layout option and select the 8-chart option Sync the interval, crosshair, and date range under Sync chart settings Head back to the chart layout and load all the synchronization of the options available For more info on how to navigate better in the trading world, visit here.FAQCanPublished on 9 Aug 2024Updated on 10 Sept 202530How do I turn on the quick order feature?
Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on 23 Oct 2024Updated on 10 Sept 202516How do I convert my crypto?
There are 2 converting methods offered in OKX: Convert cash to cryptocurrency: Convert EUR to your preferred cryptocurrency Convert cryptocurrency to cryptocurrency: Convert your available cryptocurrency to your preferred cryptocurrency Open your OKX app, select Trade > Convert Opening Convert page from homepage Select either EUR or the available crypto in Convert from/to sections Note: only supported crypto and cash for Convert will be shown Select EUR or crypto of the Convert from options You canPublished on 5 Sept 2024Updated on 17 Nov 20257P2P featured ad policy (MENA region)
Adhere to liquidity and availability requirements.What's the liquidity & availability requirement? The maker must demonstrate consistent online presence during the featured ad period. Merchants must maintain a minimum available balance in their relevant fiat currency throughout the featured ad duration.What's the selection process? Our P2P team will proactively identify and invite Diamond Merchants who meet the eligibility criteria.Published on 6 Apr 2024Updated on 15 Oct 202521How do I automate grid trading strategies on futures grid trading bot?
The futures grid trading bot is currently available for both perpetual contracts and futures contracts. Not all products are available in all regions.Published on 13 Jun 2024Updated on 10 Sept 202528Do I need to pay fees for deposit and withdrawal?
If your balance is insufficient but partially available, the available balance will be deducted first, and the remaining fee will be deducted from the withdrawal amount.Published on 1 Jun 2023Updated on 16 Mar 20265,570OKX SG Welcome Bonus - Terms & Conditions
In order to comply with local regulations, certain features may not be available in your region.Published on 2 Sept 2024Updated on 17 Nov 20257How do I explore new tokens?
The page offers a comprehensive overview of the latest tokens available for trading. It highlights trending tokens, provides detailed information on each token, including market performance and trading volume, and features expert insights and analysis to help you make informed decisions. Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity. provides a comprehensive overview of the latest tokens available for trading.Published on 9 Aug 2024Updated on 17 Nov 2025How do I deposit SGD with PayNow?
To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.3. Why am I encountering a "Cash deposit unavailable" message? This means that fiat payment services aren't currently available in your region.4. Why do I need to verify my identity before making a deposit?Published on 8 Nov 2024Updated on 23 Dec 20257How do I discover new tokens?
The page offers a comprehensive overview of the latest tokens available for trading. It highlights trending tokens, provides detailed information on each token, including market performance and trading volume, and features expert insights and analysis to help you make informed decisions. Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity. provides a comprehensive overview of the latest tokens available for trading.Published on 9 Aug 2024Updated on 10 Sept 202555How do I deposit SGD with FAST, MEPS and International wire transfer?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types? To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.3.Published on 13 Mar 2025Updated on 3 Dec 2025