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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on 13 May 2024Updated on 29 May 2026371How do I protect my account from Trojan horse takeovers?
Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data. Infected devices also expose stored login credentials and personal data, giving hackers access to a wide range of services beyond your original account.How does a Trojan horse infect your device? Trojan malware typically enters a device through your interaction with unsafe sources or deceptive content.Published on 30 May 2025Updated on 29 May 202614How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on 14 May 2026Updated on 29 May 2026How do I change my authenticator app?
> Reset authenticator method > Select one or more authentication methods you've lost access to or want to reset. Select Confirm > Continue to complete verification using another authentication method you still have access to. Select reset authentication method on security authentication page Follow the on-screen instructions or contact customer support to reset your authenticator app.Published on 11 Sept 2023Updated on 29 May 20264,446How do I qualify as an Accredited Investor?
Compared to retail customers, Accredited Investors (AI) have access to a wider range of products and services. Accredited Investors (AI) are assumed to be better informed, and better able to access resources to protect their own interests, and therefore require less regulatory protection. Customers who agree to be treated as Accredited Investors (AI) are reminded to exercise utmost caution when dealing with DPTs.How do I become an Accredited Investor (AI)?Published on 8 Apr 2025Updated on 18 Jun 20268How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Published on 10 Jan 2025Updated on 29 May 202620,000How can I do spot trading with the Jupyter Notebook?
How can I access the list of open orders? For more information on how to access the list of open orders, please read our dedicated guide. 1 result = tradeAPI.get_order_list() 2 print(result)15. How can I access order history?Published on 29 Sept 2023Updated on 29 May 2026562Crypto available for withdrawal FAQ
If you need access to your funds urgently, converting your crypto to local currency and withdrawing to your linked bank account is the recommended alternative.Will this happen every time I deposit and buy crypto? The hold is not applied to every transaction.Published on 25 Jan 2024Updated on 29 May 20263,699How do I turn on the quick order feature?
This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data. Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement.Published on 23 Oct 2024Updated on 29 May 202617What's the Nitro Spreads table view?
This information, previously available only via API, is now accessible within the user interface (UI) for easier analysis.Where can I view the strategy formulas for both crypto-margined and USDT-margined contracts? Visit here to view the strategy formulas for both contracts.Published on 16 Jul 2024Updated on 29 May 20263How do I find the token unlocks feature?
This feature helps you to easily track unlock progress, view upcoming unlock events, explore token allocations, and access detailed unlock schedules.How to check the token unlocks schedule?Published on 4 Mar 2025Updated on 29 May 202615What's demo trading and how do I use it?
Every user starts with the same full access to all demo trading features — no upgrades or unlocking required. If you're looking to access more advanced trading features, consider switching to a live trading account.Published on 1 Oct 2025Updated on 16 Jun 20265OKX x McLaren: Digital Collectibles FAQs
With McLaren NFT on X Layer, McLaren fans will be able to connect with over 50 million active crypto-native builders and creators on the X Layer and OKX platform, and have access to the gateway of web3 world. X Layer is an ecosystem with solid infrastructure and strong interest in many Dapps. Within 1 month of launch, more than 114+ Dapps have deployed on X Layer, and another 100+ are in deployment. McLaren NFT holders will have direct access to diverse decentralized Web3 applications.Published on 5 Jun 2024Updated on 29 May 20266How do I secure my exchange account?
If third-party apps obtain the required permissions, they may even directly access data stored in your web browser, such as browsing history, bookmarks, and stored cookies. Once a malicious app is installed, scammers may gain direct access to your account without requiring you to log in again. Therefore, please make sure to download and install mobile apps only from official and trusted channels.3.Published on 12 Jun 2024Updated on 29 May 20261,357How do I register an account on OKX?
The platform also supports NFT trading across multiple blockchains with zero trading fees and seamless access to leading marketplaces like OpenSea and Magic Eden. With integrated account management, fiat-to-crypto options, and wallet connectivity, we bring everything you need to manage, trade, and grow your crypto portfolio in one place. Registering for an account on our platform only takes a few minutes and gives you access to the world's most powerful suite of crypto trading tools.Published on 23 May 2024Updated on 29 May 202628,139