Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.

Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.

This automated risk check is designed to protect you and OKX from fraudulent activity.The hold may apply to crypto purchased using: A recent bank transfer A recently linked card paymentHow long is the hold? The hold period varies depending on your deposit method and amount. To check when your funds will be released, open the OKX app, tap your held balance, and view the Hold Details page.

OKX Affiliate Portal recently received an upgrade. Affiliates are now able to directly promote the activity by sharing the "join" URL. This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.

It’s based on the most recent period and the proposed smart strategy settings. We show the settings with the best APR for this period, among many other combinations tested.4. Does backtested APR guarantee future performance? Past performance doesn't necessarily provide guidance for future performance. Market conditions are constantly changing, so there’s no guarantee that the backtested APR can be achieved in the future.5. How do spot grid bot smart strategies work?

In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade? No, if the upgraded address is verified beforehand, you'll not need to go through two-factor authentication (2FA) for withdrawals. However, you can choose to delete it and save it again as an unverified address if you prefer.

During the review period, please ensure your account has no open positions or pending orders, as this may cause the review to fail. Review results will be sent via in-app notification and to your linked email address — please keep an eye out for the notification.

To verify if the asset balance of your account has been included as a zk-STARK Merkle leaf, log in to your OKX account, visit "Audits" to view recent audits, select Details to view your audit data 2. Get the data you need for manual verification by selecting Copy data 3. After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json."

The window that pops up where you can submit quotes will include the most recent prices from the order book. In order to confirm that you have reviewed and are satisfied with these prices, we require you to click on one of the price boxes before you can submit your quote. This is a check to prevent any pricing errors. We anticipate that in most cases, you will be making changes to the prices that appear at first.

If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?

You can adjust indicators and time intervals and review depth and recent trades. View order book: The order book displays current buy and sell orders: Red area: sell orders Green area: buy orders View order history: You can view open orders, order history, positions, and assets in the orders section.Select All to view your open orders (orders that haven't been filled yet) and order history ( includes completed and canceled orders).

We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.

months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows business income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent

If the order signal for the most recent new position is still being processed (order in progress), new signals will also be blocked. This parameter controls the number of positions held across different underlying assets (not the total number of orders). Adding to a position in the same underlying asset is governed by the existing parameter "Allow multiple entries" and doesn't count toward the max position count limit.24. Why has the backtested APY of the signal I follow dropped?

Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.