Stay tuned for updates.How do I view all linked/bound wallets? Open the OKX Wallet App, go to Menu > Account settings > Profile > Wallet Connect to view the wallets linked to your exchange accounts.How do I connect or disconnect a wallet from my account? Connect wallet: Go to Menu in the top-left corner > Account settings > Profile > Wallet Connect > Connect wallet > Select the wallet you want to connect > Enter your wallet password and complete the verification.

This feature is currently not supported and please stay tuned for future updates.After trading on the platform’s DEX, how can I view my exchange DEX wallet address? The platform currently does not support viewing the wallet address used for DEX trades.On the exchange DEX, if a submitted market order is not executed immediately and shows as “In Progress,” how can I cancel the order? This is a common feature of on-chain transactions as it requires block confirmation to complete.

The platform will continue to launch more promotional events — stay tuned for future updates. Click here to learn more. Note: The Q&A in this article covers only the general rules applicable to Trade and Earn and Trading Competition campaigns. Specific rules may vary for each campaign — please refer to the rules on the respective campaign page.

For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4. How can I know the latest component weight? To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5.

Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It...

For step-by-step instructions, refer to How do I manage my wallet?

Getting Started OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other functions for all users. OKX Wallet helps you to manage your assets across multi-network (e.g. Bitcoin and Ethereum) and numerous devices (e.g. iOS, Android, and web extension) by generating an on-chain identity with a seed phrase more...

Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.

This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.

Please stay tuned to our announcements for the most up-to-date status reports.Network upgrade (Deposit/withdrawal suspension) The project team takes care of mainnet migration. Once it's completed, there will be an announcement on the website that you can refer to. If I encounter this situation, what should I do?

To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.

How do I log out of my account? On the App: Select Menu in the top-left corner > Account settings > Scroll down and tap Log out. On the Web: Go your profile in the top-right corner > Select Log out.

To move funds between accounts, refer to How do I transfer my funds? Open your OKX app, select Trade > Convert Open Convert page Select the available crypto in Convert from/to sections Insert the amount and select Preview to check the order details Select Convert to complete your order Select Convert within 10 seconds to complete your order Note: Only supported cryptos for Convert will be shown. The conversion rate is updated every 10 seconds to ensure you're getting the most accurate rate.

A number of other reasons could be at play, however, and it's important to know them if you want to manage your own crypto safely.What are the reasons why my deposit hasn't arrived yet? Delayed blockchain confirmation: if you don’t see your crypto deposit, you may need to wait for the sufficient number of blocks to be confirmed first. Incorrect network or address: ensure that your crypto has been deposited to the proper blockchain network and receiving address.

Self-service tool For quick access, click the button below:On the app Open the OKX app and select Menu Open User Center page Select Account settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address...