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Why is my accessible balance lower than my funds unavailable for withdrawal?
However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion. The user is unable to withdraw 20 ETH because his accessible balance is lower than his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on May 29, 2026FAQ372Investigation Report of Market Manipulation of ETC futures
ETC1110 Findings: 2155603 open long and open short at 19:44~19:45 on 3rd 4696 contracts transactions filled at $9.516. 2155603 user placed the order at $10.548 to close his position at 19:44~19:45 on 3rd User short positions were thus margin called and liquidated 2155603 cross trades with 6519751 at 19:44~19:45 on 3rdNov at the price of $10.86 for 4596 contracts. 2155603 made a profits. 4. 6519751 closed his long position of 4665 contracts at 20:21on 3rdNov.transferring to 2155603 who opened a longPublished on Nov 9, 2017Updated on May 29, 2026AnnouncementsOKX to List USDC Futures for BTC and ETH
For example, if a user's 30-day spot trading volume is 20,000,000 USD (VIP 2); his total trading volume of futures and perpetual contracts (USDT-margined, USDC-margined and crypto-margined) in the last 30 days is 200,000,000 USD (VIP 3); his 30-day options trading volume is 5,000,000 USD (VIP 1); and his total assets as of today is 5,000,000 USD (VIP 4), he will enjoy fee discounts in all markets as a VIP 4 user.Published on Feb 16, 2023Updated on May 29, 2026AnnouncementsOKX to List USDC Perpetual for BTC, ETH
For example, if a user's 30-day spot trading volume is 20,000,000 USD (VIP 2); his total trading volume of futures and perpetual contracts (USDT-margined, USDC-margined and crypto-margined) in the last 30 days is 200,000,000 USD (VIP 3); his 30-day options trading volume is 5,000,000 USD (VIP 1); and his total assets as of today is 5,000,000 USD (VIP 4), he will enjoy fee discounts in all markets as a VIP 4 user.Published on Oct 17, 2022Updated on May 29, 2026AnnouncementsOKX Wallet supports Flashbot to prevent MEV Bot exploitation
The attacker uses his own transaction to sandwich the victim's transaction to earn the price difference. How to prevent MEV Bot exploitation using OKX wallet? You can click "More" in any OKX DEX Swap transaction on Ethereum and click "MEV Protection" to choose whether to turn on MEV protection. OKX wallet will send transactions to trusted third-party nodes (such as Flashbots private pool) instead of regular transaction pools to ensure that the order of transactions does not change.Published on Oct 7, 2023Updated on May 29, 2026AnnouncementsRegarding the Forced Liquidation Incident on Jul 31, 2018
When forced liquidation occurs, OKX’s system will first reduce his holding positions by 20,000 contracts, reducing the maintenance margin ratio required by lowering his tier, so as to prevent further liquidation of the remaining positions. However, if the maintenance margin ratio required is still not met by the account, further liquidation will occur until the account reaches the lowest tier. 4.Published on Aug 3, 2018Updated on May 29, 2026AnnouncementsOKX to list Pulsechain (PLS) for spot trading
The project's founder, Richard Heart, is known for his involvement in HEX, a cryptocurrency that has garnered varying opinions within the cryptocurrency community. Asset name: Pulsechain Ticker: PLS Total supply: 135,090,084,914,191 (as of May 13, 2023) Noted:OKX will not support the airdrop of PLS. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.Published on May 23, 2023Updated on May 29, 2026AnnouncementsOptions Order and Position Limits
Example: A user wants to place a buy order for BTCUSD-191227-7500-C and the following is his current order status: No. Contract Name Order No. of Contracts 1 BTCUSD-191227-7500-C Buy 30 2 BTCUSD-191227-7500-P Sell 2 3 BTCUSD-191227-7500-C Sell 1 4 BTCUSD-191227-8000-C Buy 3 He has already placed 2 orders (Order 1 and 3) for BTCUSD-191227-7500-C. As the total number of orders has not exceeded the limit, he can place a new buy order.Published on Dec 10, 2019Updated on May 29, 2026Product documentationOKX official announcement: Reopening of withdrawals and other related updates
Throughout this investigation, OKX was confirmed not to have been involved in any wrongdoing or illegal activities, and the private key holder has now returned to his normal business functions. OKX will therefore reopen unrestricted withdrawals on or before Nov. 27, 2020 (UTC) . Prior to withdrawals reopening, our team will conduct strict security checks to resume normal operations of the hot wallet system and ensure the safety of our users’ funds.Published on Nov 19, 2020Updated on May 29, 2026AnnouncementsCommon scam tactics
The scammer contacted them, instructed him to call for a lesson, and asked him to share his phone screen. Under the guise of learning, the user was told to purchase lithium tokens and was promised a "gift". The scammer instructed the user to wait for a code, but the user soon discovered his account funds were gone. When questioned, the scammer only replied, "Wait."Published on Sep 28, 2023Updated on May 29, 2026FAQ2,739P2P referral bonus: Invite your friends and win USDT!
Each OKX account can share his referral link with an unlimited number of new users. Participation in this campaign is restricted to the main account only. Sub-accounts are not eligible to participate. By default, users who enter the campaign page and participate in this campaign have read and understood the Terms and Conditions of this campaign.Published on Mar 1, 2024Updated on May 29, 2026AnnouncementsNew Year P2P Referral Bonus: Invite your friends and win a share of 5,000 USDT!
Each OKX account can share his referral link with an unlimited number of new users. Participation in this campaign is restricted to the main account only. Sub-accounts are not eligible to participate. By default, users who enter the campaign page and participate in this campaign have read and understood the Terms and Conditions of this campaign.Published on Dec 14, 2023Updated on May 29, 2026AnnouncementsHong Kong and Taiwan Region Certified Maker Transaction Code of Conduct
There are instances of using a Maker's identity to induce platform users to go to his transactions, which damages the platform's interests or reputation. Freeze account for 3 months and revoke Maker status. / / 2. There are instances of using node identities to induce platform users to re-register and open account transactions, or inducing users to add contact information which damages the platform's interests or reputation. Freeze account for 3 months and revoke Maker status. / / 3.Published on Sep 19, 2023Updated on May 29, 2026AnnouncementsZero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Building constraints: in order to prove the liability of our exchange, we state three claims: Claim 1: We accumulated every user's values correctly, including the value of each crypto and net value of each user Claim 2: The exchange has not forged a virtual user whose net value is negative to reduce the total exchange liability (An individual user having negative balances is acceptable only if her/his net value is above 0) Claim 3: The total value that the exchange claims accounts for every singlePublished on May 10, 2023Updated on Sep 8, 2025FAQ183
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