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Tradeback voucher FAQ
What's tradeback voucher? A tradeback voucher rewards you with a rebate based on the tradeback rate (%) and upper limit of the voucher. The rebate for spot trade is based on the amount of trade excluding fees, and the rebate for futures trade is based on the margin used excluding fees. To utilize your tradeback voucher, you must activate your voucher in the My rewards section.Published on May 8, 2026Updated on May 29, 2026How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on May 29, 202620,055How do I use Trading bonus?
If not activated within the valid time, the voucher will expire, and expired vouchers will not be refunded.Trading bonus balance expiration Upon activation, your Trading bonus balance will have a set validity period.Published on Mar 8, 2024Updated on May 29, 20261,262What's OKX Card?
You can use the OKX Card anywhere Visa or Mastercard is accepted: Physical stores while traveling Hotels, restaurants, and airline bookings International websites and online services The OKX Card also supports Apple Pay and Google Pay for easy contactless payments.Published on Mar 24, 2026Updated on Jun 16, 2026139Unseen City Shirts - The Roses and The Bees - NFT FAQ
What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles.Published on Apr 19, 2024Updated on May 29, 202623Unseen City Shirts - Blue Moon - NFT FAQ
What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles.Published on Apr 25, 2024Updated on May 29, 20262TradFi X-Perps Introduction FAQ
They do not involve physical delivery or ownership of the underlying commodity at any point. Trading GOLDUSD Perp does not mean you own physical gold. No storage, custody, transport, or delivery logistics apply.Why trade OKX TradFi X-Perps? OKX X-Perps allow eligible users to trade selected TradFi markets without opening a separate stock brokerage or commodity futures account.Published on Jun 9, 2026Updated on Jun 11, 2026How do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on May 21, 2026Updated on Jun 3, 2026OKX x McLaren: Digital Collectibles FAQs
Physical prizes will be shipped via DHL, you will receive shipping updates via text. If you win an experience you will be contacted via email (nftwinners@okx.com).How do I know what rarity my digital collectible is? You can identify the rarity of your digital collectible by checking their rarity icon which will state Classic, Rare, or Ultra-Rare.Where will my digital collectible be stored and how can I access my collection?Published on Jun 5, 2024Updated on May 29, 20266How do I start onboarding as an institutional user?
If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel. This helps ensure document clarity and completeness for compliance review.I have additional questions about corporate verification For further inquiries related to corporate verification, please contact us via OKX Assistant.Published on Oct 10, 2024Updated on May 29, 202659What can I do if my device is running in an unsafe environment?
A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation. Your account may be automatically logged out because the browser environment has changed. We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on May 29, 2026301OKX Trading Rebate Card - Terms and Conditions
If the valid usage period is the same, the earliest voucher received will be consumed first.How does Trading Fee Rebate calculation works?Published on Oct 9, 2023Updated on May 29, 2026394What is the New User Full Rebate Program?
Contract Voucher One-time use for perpetual futures trading. Profits are withdrawable; voucher principal is not. Rebate Card Rebates on trading fees across eligible products. Rebated fees are withdrawable; card principal is not. The specific daily reward composition and allocation ratio will be displayed on the Program landing page and is subject to configuration. Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade.Published on Mar 16, 2026Updated on May 29, 20265How do I safeguard my Web3 wallet from fraudsters?
Use physical media as your backup, such as writing on paper and storing it offline. Verify the on-chain addresses: avoid blindly copying unknown on-chain addresses; thoroughly verify their correctness from start to finish before proceeding with any operations. Stop the transaction immediately if anomalies are detected. Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services.Published on Dec 13, 2023Updated on May 29, 20261,044OKX Learn to Earn: BTC halving 2024 event rules
OKX has the discretion to convert any rewards into platform vouchers or USDT of equivalent value or less value. This may happen in cases where platform restrictions in certain jurisdictions cause participants to be ineligible for certain campaign rewards, where OKX is unable to procure the prizes for the participants, or in any case that OKX deems in its full discretion that it is necessary for the rewards to be converted.Published on Mar 26, 2024Updated on May 29, 20266,677