All
FAQ
Announcements
Product documents
How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on May 29, 202681How do I deposit EUR with Easy transfer?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I encountering a "Cash deposit unavailable" message? This means that cash payment services aren't currently available in your region. You can learn more about cash deposits and withdrawals. Check back soon to learn about new payment options and regional offerings.3.Published on Feb 10, 2026Updated on May 29, 20261How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.Published on Aug 11, 2023Updated on May 29, 20265,392How do I explore new tokens?
View all available options, as segregated according to their performance Within the page, there are various sections to help you trade better: What's Hot: within this section, you can explore the latest top tokens that most traders have actively traded in the last 24 hours. Top Gainers: this section is where you can find potential profit opportunities. Explore the latest trends in the cryptocurrency market and explore which cryptocurrencies are currently soaring in price.Published on Aug 9, 2024Updated on May 29, 20261How do I use the TWAP trading bot?
Access the Trading bots dashboard, then select TWAP from the Slicing bots menu TWAP is one of the options available in the Slicing bots section Select your desired trading pair and instrument using the menu in the TWAP section Numerous trading pairs and instruments are available for selection Select whether you want to buy or sell the first asset listed in the trading pair and input the price slippage you are willing to accept.Published on Sep 10, 2024Updated on Jun 15, 202616How do I navigate to and customize notification settings?
Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.Published on Oct 8, 2025Updated on May 29, 202618How do I discover new tokens?
Within the page, there are various sections to help you trade better: Hot crypto: within this section, you can discover the latest top tokens that most traders have actively traded in the last 24 hours. Top gainers: this section is where you can find potential profit opportunities. Explore the latest trends in the cryptocurrency market and discover which cryptocurrencies are currently soaring in price. Top losers: the top losers page is an essential tool for learning and growth.Published on Aug 9, 2024Updated on Jun 18, 202655How to transfer crypto from Coinbase to OKX?
Go to the withdraw section in your portfolio (The bottom button on your screen) by clicking 'Transfer' and by clicking 'Send crypto' after. Select the cryptocurrency you want to transfer from Coinbase to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Coinbase. Initiate the crypto transfer from Coinbase. Paste your copied address in the withdrawal section of the selected crypto on Coinbase.Published on Jun 19, 2025Updated on May 29, 20267How to transfer crypto from Bitvavo to OKX?
Go to the withdraw section in your portfolio (The middle button on your screen) by clicking 'Withdraw'. You can now choose between euro and crypto. Select Crypto and select the crypto that you wish to withdraw. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that cryptocurrency. Initiate the crypto transfer from Bitvavo. Paste your copied address in the withdrawal section of the selected crypto on Bitvavo.Published on Jun 19, 2025Updated on May 29, 20266How do I convert my crypto?
change crypto according to your preference in the Convert to section Insert the amount and select Preview order to check the order details Select Confirm to complete your orderPublished on Sep 5, 2024Updated on May 29, 20267What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on Feb 5, 2024Updated on May 29, 2026132OKX Sub-Affiliate link rules
As further detailed in the OKX Affiliate Rules and the OKX Sub-Affiliate Rules, all affiliates and sub-affiliates must remain fully compliant with all applicable laws and regulations and shall be responsible for any violations thereof.Published on Sep 28, 2023Updated on May 29, 2026680How do I use the liquidation price calculator?
Select %Calculator located beneath the Buy (long) [crypto] Kickstart your calculation process Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select your type of margins Select the Margin mode Margin mode has to be selected to proceed to the calculation phase Insert your Leverage, Entry Price, Exit Price, and Amount Fill up the necessary details before proceeding to calculate the required margin, P&L, and P&L ratio Select Calculate for the result Calculate thePublished on Jul 3, 2024Updated on May 29, 202640How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on May 29, 202610How do I buy crypto with BLIK?
Select the Limit "i" icon in the "Pay with" section to know the BLIK transaction limits. Select the limit icon to view the transaction limit Daily, weekly and monthly limits reset on a rolling basis. View the difference in limits once it's selected If your BLIK transaction was declined due to exceeded limits, please contact your bank directly for assistance.Published on Aug 20, 2025Updated on May 14, 20269