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Who can access X-Perps in the EEA?
It's a one-time process that you complete within OKX before gaining access to X-Perps.Why availability may vary? X-Perps are complex, leveraged products and may be subject to different rollout timelines, compliance requirements, or operational conditions depending on your region. This means access may not be enabled at the same time in every EEA country, even though all 30 are supported.How to check your current status?Published on Apr 15, 2026Updated on Apr 30, 2026Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on May 13, 2024Updated on May 29, 2026371OKX Web3 FAQ
Users in regions that prohibit or restrict digital asset activities, or that are subject to international sanctions, may not be able to access related services.Users are responsible for ensuring compliance with applicable local laws and regulations.7. Can OKX access my assets or private keys? Our Web3 Wallet is non-custodial. Private keys and seed phrases are stored locally on your device. We can't access, reset, or recover them.Published on Jan 19, 2026Updated on Jun 18, 2026123How do I verify my identity with SPID?
SPID, giving you full access to all platform features available in Italy.What are the benefits of SPID Integration on OKX?Published on May 2, 2025Updated on May 29, 20263How do I protect my account from Trojan horse takeovers?
Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data. Infected devices also expose stored login credentials and personal data, giving hackers access to a wide range of services beyond your original account.How does a Trojan horse infect your device? Trojan malware typically enters a device through your interaction with unsafe sources or deceptive content.Published on May 30, 2025Updated on May 29, 202614How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on May 14, 2026Updated on May 29, 2026How do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on thePublished on Sep 11, 2024Updated on May 29, 202632EVM Inscription Tool FAQ
How do I access EVM inscribed assets? The OKX Inscription Tool will inscribe your text information into blockchain data (calldata). Currently, you don't have access to your inscribed assets on OKX Wallet. However, stay tuned for our inscription deciphering feature, which gives you access to your inscribed assets on OKX Wallet.5. Do OKX inscription tools support various EVM networks? The OKX Inscription Tool currently supports some of the most popular EVM networks.Published on Dec 15, 2023Updated on Jun 11, 202624How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Published on Jan 10, 2025Updated on May 29, 202620,000How can I do spot trading with the Jupyter Notebook?
How can I access the list of open orders? For more information on how to access the list of open orders, please read our dedicated guide. 1 result = tradeAPI.get_order_list() 2 print(result)15. How can I access order history?Published on Sep 29, 2023Updated on May 29, 2026562Crypto available for withdrawal FAQ
If you need access to your funds urgently, converting your crypto to local currency and withdrawing to your linked bank account is the recommended alternative.Will this happen every time I deposit and buy crypto? The hold is not applied to every transaction.Published on Jan 25, 2024Updated on May 29, 20263,699How do I turn on the quick order feature?
This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data. Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement.Published on Oct 23, 2024Updated on May 29, 202617How do I find the token unlocks feature?
This feature helps you to easily track unlock progress, view upcoming unlock events, explore token allocations, and access detailed unlock schedules.How to check the token unlocks schedule?Published on Mar 4, 2025Updated on May 29, 202615What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
You can reauthorize access after the upgrade is complete, subject to service availability.Updated login URL Your login URL will change to app.okx.com. We recommend bookmarking the new URL for convenient access.Published on Jul 2, 2025Updated on May 29, 2026170What's demo trading and how do I use it?
Every user starts with the same full access to all demo trading features — no upgrades or unlocking required. If you're looking to access more advanced trading features, consider switching to a live trading account.Published on Oct 1, 2025Updated on Jun 16, 20265