You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.IM If you want to verify whether an IM account belongs to official OKX customer support, please check whether there is a green “Official” badge next to the nickname. If the green badge is present, it is an official customer service account. If not, please stay alert and beware of potential scams. Please remain vigilant and beware of fake websites and phishing links.

A lower leverage setting generally means your position may have more room to move before the margin becomes stressed.

This means both your earnings and your deposit move out of Earn and back to your account.

It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.

In practice, this means: risk may be shared more broadly across eligible margin balance a losing position may consume more available funds before liquidation it can reduce the chance of immediate liquidation, but increase total account exposureWhich one should I use? Selected margin may suit traders who want more flexibility to draw on available margins across eligible balances, while accepting broader account exposure if the market moves against them.

Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.

This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.

Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.

Definitions In these Promotion Terms: “Campaign Page” means the VIP Referral page in the OKX app , including the reward and eligibility information displayed there; “Calendar Quarter” means each three-month period ending on 31 March, 30 June, 30 September or 31 December; “Invitee” means an eligible person invited to the Promotion by a VIP Referrer; “Qualified Invitee” has the meaning given in clause 4; “Trial VIP” means a user who has temporarily received an OKX VIP tier, including through a VIP

The settlement price is the arithmetic mean of all the OKX Spot Index Price recorded every second during the 1-minute window immediately before expiry — 60 data points in total. For example, if the event expires at 18:30 UTC+8, the settlement window is 18:29:00–18:29:59 UTC+8.When is the contract evaluated, and how is the outcome determined? The contract is evaluated once at expiry.

This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types? To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you provided while completing identity verification on OKX.3. What does "Cash deposit unavailable" mean?

Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.

What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses. Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network.

If you search for a pair like BTC/USDC and don't see it listed on its own, that doesn't mean you can't trade BTC using USDC. On OKX, USD and USD-pegged stablecoins share a single order book, so a USD pair can be traded and settled in the stablecoin you choose. Selecting your stablecoin on a BTC/USD pair gives you the same result as a dedicated stablecoin market, using the same liquidity.What is the Unified USD Orderbook?

What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.