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How do I view Profit and Loss (PnL) and switch PnL display?
It helps you track the profitability of your trades and overall portfolio.How do I view PnL? Open the OKX App and select Assets to view the Value/Spot PnL for each crypto you hold. You can also view the spot trading candlestick chart by following the steps below. Select Trade > Spot > Select the trading pair Select the candlestick chart icon On the chart, you can view the crypto's PnL and volumeHow do I view total account PnL? 1. Open the OKX App, select Assets 2.Published on Jul 7, 2024Updated on May 29, 202647How do I join a video call with customer support?
Keep your camera switched on and ensure you are in a quiet environment throughout the call.Published on Aug 26, 2025Updated on Jun 2, 202655What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Jun 18, 2026536How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
With a range of advantages, flexibility, and adaptability to market conditions, the ETH/BTC Bot stands as a beacon of innovation, inviting users to explore the vast potential of dual-pronged arbitrage opportunities in the cryptocurrency market.Published on Mar 6, 2024Updated on May 29, 202627How do I find my user ID (UID)?
within the Profile sectionOn the web Log in to your account and hover at the profile option on the dropdown menu The dropdown will stay open once your mouse stops hovering at the profile option, enabling you to view the user ID info View your user ID info once you selected the Profile option If you want to copy your user ID number, select Profile.Published on Mar 20, 2025Updated on Jun 18, 2026206How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Published on Aug 31, 2023Updated on Jun 17, 202614,013Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on Oct 13, 2023Updated on Jan 28, 202613,993How do I add OKX widget on my phone?
Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on Aug 15, 2023Updated on May 29, 20266,148How do I check on updates to my support ticket?
Below, we’ll explain how to view ticket details, conversation history, and reply to support ticket updates on both the app and web platform.How'll you be notified of our updates?For logged-in users When you submit a ticket while signed into your account, you'll have access to all your tickets in one convenient location. Push Notifications: You'll receive push alerts when there are updates to your ticket. Learn more on how you can manage your push notifications here.Published on Oct 17, 2025Updated on Jun 20, 202667How do I share order parameters?
Follow these steps to share your order details quickly and effectively: Navigate to the trading page: head over to the Trading section, this is where you can view your open and pending orders. Select the order you want to share: identify the specific order you wish to share. This could be an open, completed, or pending order that contains the trade details you want to discuss. Access the Share option: within the order details panel, locate the Share Order option.Published on May 7, 2025Updated on May 29, 20264What's OKX Affiliate Program in EEA?
We don’t credit commissions for: Zero-fee trades Trades with rebate cards (commissions will be credited in the form of rebate cards) Trades with special fee rates You may not be able to earn commissions from users located in Prohibited Jurisdictions, as further defined below.Where can I view commission metrics? You can view invitees’ deposited amount, fees, and commissions on the Invitees page.Published on Sep 27, 2023Updated on May 29, 20261How do I verify OKX's ownership and balance of the wallet address?
Use the default rpc without modifying rpc.json, you can directly go to the verification step Use third-party node rpc (such as: Infura, Alchemy) - you can view in the appendix Use OKLink's API for verification - you can view in the appendix Use the tool CheckBalance to verify whether the balance on the on-chain address is consistent with the balance shown in the snapshot file Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory ofPublished on Sep 26, 2023Updated on May 29, 20261,004How do I modify TP/SL?
loss fields Select Confirm to save the changes Verify and confirm: Ensure that the new TP/SL levels are correct Confirm the changes by selecting ConfirmOn the web Navigate to the trading interface: Once logged in, select Trade from the main menu Select the trading pair you are interested in from the list Open your positions: in the trading interface, locate the Positions option.Published on Jun 13, 2024Updated on May 29, 202635How do I use the liquidation price calculator?
Select %Calculator located beneath the Buy (long) [crypto] Kickstart your calculation process Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select your type of margins Select the Margin mode Margin mode has to be selected to proceed to the calculation phase Insert your Leverage, Entry Price, Exit Price, and Amount Fill up the necessary details before proceeding to calculate the required margin, P&L, and P&L ratio Select Calculate for the result Calculate thePublished on Jul 3, 2024Updated on May 29, 202639Affiliate FAQ
Users invited by an affiliate can view their fee rebate records by following these steps: On the app: Menu > Campaign center > My rewards If you need to view detailed fee rebate breakdowns, please contact your affiliate to export and review the relevant data.Registration or User Recall FAQ Note: Before reporting or giving feedback on an issue, ensure that more than 3 hours have passed since your registration or recall, as the system data may not have been updated yet.1.Published on Dec 4, 2024Updated on May 29, 2026728