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How do I update my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and select Menu Open Menu page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on Sep 6, 2023Updated on May 29, 2026FAQ3How do I change my phone number?
Self-service tool For quick access, click the button below:I can log in to my accountOn the app Open your OKX app and select Menu Open Menu page Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Jun 19, 2026FAQHow do I set my preferences?
For the New Features and Promotions module, you can enable Email and Push Notifications.6. I didn't receive a call notification for the customer service voice call? You can enable Notifications > OKX > Allow Notifications in your phone settings so you can promptly check the voice messages we send you.Account Settings1. How do I log out of my account? On the App: Select Menu in the top-left corner > Account settings > Scroll down and tap Log out.Published on Nov 1, 2025Updated on Jun 18, 2026FAQ34Why hasn't my withdrawal arrived in the account?
On the App: Select Assets > Withdraw > Withdraw crypto from the pop-up menu > Select crypto > Select More (3-dot icon) at the top menu before selecting Withdrawal history from the pop-up menu or; Select Menu (9-dot icon) at the top menu > Select Withdraw > Select crypto > Select More (3-dot icon) icon at the top menu before selecting Withdrawal history from the pop-up menu to view withdrawal records for the past 90 days.Published on Aug 22, 2023Updated on Jun 20, 2026FAQ21,038OKX to distribute Flare Network’s FLR airdrop and enable spot trading
OKX, Jan 6, 2023Published on Jan 6, 2023Updated on May 29, 2026AnnouncementsIntroducing SPURS (Tottenham Hotspur) on OKX Jumpstart
The OKX Jumpstart Mining will commence at 6:00 am UTC on Oct.23, 2023. CHZ and OKB holders can both stake CHZ and OKB to mine Spurs tokens in return. I.Published on Oct 20, 2023Updated on May 29, 2026AnnouncementsOKX completes QUN to MON token migration
Users can view their MON balance using the Assets > My Assets > Funding Account menu. We will also be listing MON on OKX as per the following listing schedule: 1. MON deposits and withdrawals open at 6:00 am UTC on Sep.18, 2021. 2. Spot trading for MON/USD Tokens at 11:00 am UTC on Sep.18, 2021. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on Sep 18, 2021Updated on May 29, 2026AnnouncementsHow do I verify an individual account?
You can check this in Menu > User center > Account settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to Menu. Select Account settings and select Identity verification under Profile.Published on Sep 25, 2023Updated on Jun 20, 2026FAQ31,498How do I create passkeys? (app)
Open the OKX app, go to menu, and select Account settings Select menu at the top left corner 3. Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5. Select Enable and complete the security verification Select one of the options to complete the security verification Note: you must complete identity verification, email verification, and SMS verification for first-time binding. 6.Published on May 21, 2026Updated on Jun 3, 2026FAQ2How do I link an authenticator app?
Once your authenticator app is ready, select I've downloaded one to continue Use your authenticator app to scan the QR code, or manually enter the setup code in the authenticator app Note: As different applications may have different interfaces or settings, you may follow the instructions in your authenticator app Once you've added your OKX account to the authenticator app, select Continue Verify new authenticator app by obtaining the 6-digit verification code from your app and Confirm to completePublished on May 21, 2026Updated on Jun 3, 2026FAQ1Introducing ACE (Fusionist's Endurance Mainnet Token) on OKX Jumpstart
The OKX Jumpstart Mining will commence at 6:00 am UTC on Dec.13, 2023. BTC and OKB holders can both stake BTC and OKB to mine ACE tokens in return. I.Published on Dec 7, 2023Updated on May 29, 2026AnnouncementsExclusive Africa OKX Champions Program - Refer and earn up to 100 USDT!
Users from East Africa can join the OKX East Africa Telegram group. Complete your identity verification on OKX. How to earn Get your friends to sign up for an OKX account using your referral link. You must refer a minimum of 10 new users during the campaign period. Each new user must buy at least 20 USDT in 1 transaction on OKX P2P within 14 days of signing up. The P2P trade must be in one of these currencies: GHS, KES, ETB, UGX, TZS, RWF, ZAR, XOF, XAF.Published on Jun 19, 2024Updated on May 29, 2026AnnouncementsOKX will list GuildFi’s GF token for spot trading and launch GF staking
The project has successfully raised $6 million from various investors, including Panera, Dapper Labs and more. Asset name: GuildFi Ticker: GF Total Supply: 1,000,000,000 Circulating Supply: 42,949,041 (Data from Dec. 8, source: CoinGecko) After the listing, OKX Earn will also launch flash deals for GF with an APY of 118%. Subscriptions will be opened at 03:00 am UTC on December 9, 2021. Click for more details.Published on Dec 8, 2021Updated on May 29, 2026AnnouncementsHow can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languagesPublished on Sep 25, 2024Updated on Jun 4, 2026FAQ6,883OKX will list Moonriver’s MOVR token for spot trading and Flash deals of subscriptions coming soon
Asset name: Moonriver Ticker: MOVR Total Supply: 10,178,515 Circulating Supply: 2,480,546 (Data from Dec. 6, source: CoinGecko) After the listing, OKX Earn will also launch flash deals for MOVR with an APY of 220%. Subscriptions will be opened at 03:00 am UTC on Dec. 9, 2021. Click for details. To access flash deals, visit the OKX website, select “Earn” from the ”Finance” section on the top menu and click on the “Flash deals” tab to see available offers.Published on Dec 8, 2021Updated on May 29, 2026Announcements