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Why am I asked to confirm my personal details again?
At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.Why do I need to reconfirm my details? Verifying and updating your personal details is a standard part of our identity...Published on Mar 19, 2025Updated on May 29, 2026FAQ161Funding fee mechanism
price calculation using BTCUSD Futures as an example: Ask order book level Ask price Base amount in each order book level (BTC) Calculation 1 90,000 0.02 Value of orders up to this level = 90,000 × 0.02 = 1,800 USD The entire base amount of 0.02 BTC at this level will be used for impact ask price calculation. 2 90,100 0.06 Value of orders up to this level = Value of orders in ask 2 + Value of orders in ask 1 = 90,100 × 0.06 + 1,800 = 7,206 USD The entire base amount of 0.06 BTC at this level willPublished on Apr 21, 2026Updated on May 29, 2026Product documentationAnnouncement on Adjustment of Price Limits Rules for SUNUSDT, SUNUSD, UNIUSDT, UNIUSD Perpetual Swap
SUNUSDT、SUNUSD Perpetual: Within 10 minutes after the contracts launched: Max. bid price = Spot index (1 + 0.5%); Min. ask price = Spot index (1 – 0.5%) Contracts launched 10 minutes later: Max. bid price = Min [Max (Index, Index*1.06 + price movement average within the last 10 mins), Index*1.12]; Min. ask price = Max [Min (Index, Index*0.94 + price movement average within the last 10 mins), Index*0.88] 2.Published on Sep 18, 2020Updated on May 29, 2026AnnouncementsAdjustment of Futures and Perpetual Swap Price Limit Rules
Futures price limit rules will be adjusted to: Within 10 minutes after the order is placed: Max. bid price = Spot index (1 + 5%); Min. ask price = Spot index (1 – 5%) After 10 minutes: Max. bid price = Min [Max (Index, Index*1.03 + price movement average within the last 10 mins), Index*1.25]; Min. ask price = Max [Min (Index, Index*0.97 + price movement average within the last 10 mins), Index*0.75] 2.Published on Feb 12, 2020Updated on May 29, 2026AnnouncementsQuoting RFQs on the RFQ board (maker)
A pop-up box will appear and you can then enter your desired bid and ask prices for each leg. Alternatively, you can enter your quote by providing a combo price. To do so, you can go to the Two-way tab at the top. You can then enter your bid and ask prices in the Two-way pop-up. You can only provide a combo price for RFQs using pre-defined strategies and with two legs or more.Setting a time limit You can set the time limit for when your quote will expire.Published on Mar 7, 2024Updated on May 29, 2026Product documentationHow to prevent phishing emails?
The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe. The email asks for sensitive information OKX will never request your password, seed phrase, private key, or identity documents through email. The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording.Published on Jun 24, 2025Updated on May 29, 2026FAQ3Adjustment of funding rate rules for FILUSDT perpetual swap
Current funding rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-2.00%, b=2.00% 2.Published on Nov 5, 2020Updated on May 29, 2026AnnouncementsAnnouncement on Adjustment of Funding Rate Rules for DOGEUSDT Perpetual Swap
The specific adjustment details are as follows: 1.Current funding rate rules of DOGEUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-0.75%, b=0.75% 2.Published on Jan 29, 2021Updated on May 29, 2026AnnouncementsAnnouncement on Adjustment of Funding Rate Rules for FILUSDT Perpetual Swap
Current funding rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-0.75%,b=0.75% 2. The adjusted fund rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-4.00%, b=4.00% Thank you for your continued support and we assure you our best services at all times.Published on Oct 17, 2020Updated on May 29, 2026AnnouncementsWhat's KYC: What to expect and why it matters?
KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6. Periodic review We regularly assess whether your current activity matches your initial profile This helps us identify inconsistencies and strengthen our platform's integrityWhy am I being asked to verify again? Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance.Published on Jun 24, 2025Updated on May 29, 2026FAQ66Announcement on Adjustment of Funding Rate Rules for FILUSDT Perpetual Swap
Current funding rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-4.00%, b=4.00% 2.Published on Oct 20, 2020Updated on May 29, 2026AnnouncementsHow do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on May 29, 2026FAQ37Travel Rule FAQ (EEA region)
Ask the exchange to reach out to us at travelrule_dd@okx.com so we can request them to connect to our Travel Rule solution. Note: this process relies on the exchange meeting the Travel Rule requirements, as we're subject to European Union regulations prior to us being able to make them available as an option.Published on Dec 17, 2024Updated on May 14, 2026FAQ630DOTUSDT & FILUSDT Perpetual Swap Soon Available
Within 10 minutes after the contract is launched: Max. bid price = Spot index (1 + 0.5%); Min. ask price = Spot index (1 – 0.5%) 2.Published on Jul 21, 2020Updated on May 29, 2026AnnouncementsCommon scam tactics
They offer services like tax help or legal advice, asking for fees or personal details. Sometimes, they even use threats to scare people into giving them what they want. They might ask for personal info, bank details, or money. Watch out for telephone scams too, where they pretend to be police or government workers, saying you're in trouble and need to give them things to avoid problems.Published on Sep 28, 2023Updated on May 29, 2026FAQ2,739