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What are the tax implications for CeDeFi trading?
OKX is NOT obligated to report CeDeFi trades to the IRS. It's solely users' responsibility to keep track of the transactions within a self custody wallet and deliver the applicable statements.Published on Jan 29, 2026Updated on May 29, 2026How do I navigate to and customize notification settings?
Customize price alerts by selecting the assets you want to track.Published on Oct 8, 2025Updated on May 29, 202618How do I use the custom formula feature?
By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on May 29, 20264How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on May 29, 20266How to add personalized messages for custom price alerts?
to select the alert of your preference or the Create alerts option In the designated field, input your custom message.Published on Feb 6, 2025Updated on May 29, 20264How do I change my phone number?
Self-service tool For quick access, click the button below:I can log in to my accountOn the app Open your OKX app and go to Main Menu Open Main Menu page Select Account settings and go to Security Select Phone under the Authentication methods section Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup.Published on Sep 7, 2023Updated on Jun 2, 202614,897How do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Jun 2, 202655OKX customer review reward from Sourceforge terms and conditions
SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on May 29, 202687How do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on May 29, 2026148How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Jan 29, 2026637What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is aware of its obligations under OKX’s Terms of Service and to ensure compliance with certain regulatory requirementsPublished on Feb 5, 2024Updated on May 29, 2026132OKX Web3 wallet customer review reward from Sourceforge terms and conditions
SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC. The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on May 29, 202657How do I add a custom remote procedure call (RPC) to the OKX Wallet?
By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.Published on May 7, 2025Updated on May 29, 202625What should I do if my phone number/email address/authenticator app is unavailable?
Self-service tool For quick access, click the button below: If you've lost access to any of your 2FA methods, you can follow the steps below:I can log in to my account On the app Open your OKX app and go to Main Menu Open Main Menu page Select Account settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and selectPublished on Sep 15, 2023Updated on Jun 22, 20266,380How do I migrate my email address or phone number to another account? (web)
Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.Published on Aug 22, 2023Updated on Jun 15, 2026396