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What's KYC: What to expect and why it matters?
Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on Apr 6, 202655What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.Published on Jul 2, 2025Updated on Nov 17, 2025169Demo trading
Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.Published on Jun 29, 2022Updated on Dec 3, 20251,745What to do in the event of a trade error
We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.Published on Jun 30, 2022Updated on Feb 12, 202696How do I use the Account long/short ratio indicator?
L/S Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on Feb 12, 202619How do I sign up and onboard for Block Trading?
How do I sign up for Block Trading by OKX? First you'll need an OKX account. For information on how to apply for an account on our platform, please read here. Once you have your account, signing up to use our Block Trading couldn't be more simple! First, deposit fiat or crypto so that you meet the minimum asset requirement of $200,000. You can find a helpful explainer here. Then, navigate to the Liquid marketplace option in the Trade menu on the top bar.Published on Jun 23, 2022Updated on Dec 1, 202570How do I use the Top account long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on Nov 12, 202521How do I use the Top position long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on Sep 10, 202515X Layer upgrade and OKT/OKB asset handling FAQ
How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.Published on Aug 13, 2025Updated on Jan 29, 202627How do I fund my OKX Wallet for McLaren Race Rewind?
Discover how the Race Rewind Collectible Program guides can assist you with essential actions that you need to take throughout the claim period of race weekends. Learn more on how you can fund your wallet to buy on the secondary market if you have missed the claim.Getting StartedBuy crypto Risk Warning for United Kingdom users: Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.Published on Oct 4, 2024Updated on Sep 12, 202533How do I verify my collection on OKX NFT?
How to verify my collection? To be eligible, a collection has to reach a sales volume of at least 50 ETH or equivalent over the past month.Published on Dec 26, 2022Updated on Sep 12, 2025211Subaccounts, Account Mode, and API Connections FAQ
This article explains what subaccounts are, how to manage them, how account mode works, and how to create and use API keys for external connections.SubaccountsWhat's a subaccount? Subaccounts are accounts linked to your main OKX account that allow you to manage and separate different trading activities and strategies. Visit here to learn more.What are subaccounts for?Published on Mar 2, 2026Updated on Mar 30, 2026How do I enable or disable my Trader Mode?
How do I resume my strategy orders? If your strategy orders are suspended when your Trader Mode is automatically disabled, you can resume them after you re-enable your Trader Mode. You can learn more here: How do I trade with OKX Wallet Trader Mode?Published on Aug 22, 2025Updated on Mar 23, 2026213How do I manually set up futures grid trading bot?
The description of the parameters are as below: Long: this strategy involves buying futures contracts with the expectation that the price of the underlying asset will increase. Traders using a long grid strategy profit from rising prices. Short: this strategy involves selling futures contracts with the expectation that the price of the underlying asset will decrease. Traders using a short grid strategy profit from falling prices.Published on Jun 6, 2024Updated on Mar 31, 2026100Trading Signal Bot FAQs
How do I diagnose why my signals are not working as expected? If you're facing issues with your signals not working as expected, you can follow these steps to diagnose and troubleshoot the problem: Check your Alerts Log on TradingView Begin by examining your alerts log on TradingView. Ensure that the alert you're expecting to trigger has been activated.Published on Oct 9, 2023Updated on Mar 31, 2026136