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How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on Mar 21, 2025Updated on Feb 12, 202632How do I withdraw BRL with Pix transfer?
Manually adding a withdrawal bank account details This process will require you to manually input your bank information into our app. Add your withdrawal bank account manually Note: please use your checking account when adding your bank account information Any withdrawals made to manually-added accounts might be rejected if the account information fails to be verified by our banking partners or your own bank.Why can't I withdraw all of my funds?Published on Nov 27, 2023Updated on Dec 3, 2025192How does the V3 liquidity pools work on OKX DeFi?
When adding liquidity to a Uniswap v3 pool, liquidity providers specify the price range they'd like to add liquidity. In return, they're no longer given an ERC-20 LP token, but rather an NFT that contains far more information specific to LP’s unique position. An LP can still exit the pool at any time; however, the rewards work slightly differently. There are pool fee tiers, which range from 0.05% to 1%, and determine the rewards paid to the LPs for adding liquidity.Published on May 14, 2024Updated on Sep 12, 202525How to add personalized messages for custom price alerts?
Once you’ve configured the alert and added your message, select Add alert to confirm Your personalized Custom Price Alerts will now notify you when the set price threshold is reached, along with the added message to guide your decisions. This streamlined feature keeps you informed, organized, and ready to capitalize on market movements effortlessly. If you're looking at setting the price alert on your trading chart, learn more by visiting here.Published on Feb 6, 2025Updated on Sep 10, 20253Building RFQs
The first leg can be added by tab the "custom strategy" button and selecting one or more instruments from the menu that opens up by tab "B" for "Buy" or "S" for "Sell" next to the instrument and indicating the quantity. Alternatively, the first leg can be added by select on one of the icons in the "Pre-Defined Strategies" section. Some of these are one leg and some are two.Published on Jun 30, 2022Updated on Apr 9, 202630How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Aug 14, 2023Updated on Mar 31, 20261,905Disabling cloud sync on your authenticator app
For added security, we recommend disabling cloud sync. Understanding cloud sync and its potential risks Authenticators (such as Google Authenticator) often have a cloud sync feature. This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device.Published on May 12, 2023Updated on Apr 10, 20264,600How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026388How do I analyze the DEX label?
DEV Add Liquidity/Remove Liquidity The latest developer activity involved adding to or removing liquidity from the token's pool. DEV burnt token The developer wallet recently burned a portion of the token supply, permanently removing it from circulation. In event Tokens are active. Community takeover Taken over by the community; the project has been taken over by the community.Published on Jan 28, 2025Updated on Dec 3, 202547How do I enable allowlist? (web)
Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network. If you see an “Invalid address” prompt when adding a withdrawal address, possible reasons and solutions include: Tag not provided: Some tokens (such as XRP) require a tag. Please make sure the tag is filled in correctly. Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users.Published on Aug 14, 2023Updated on Feb 12, 2026417How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 202512How do I manage my wallet? (app)
If the wallet is imported using a private key, adding multiple accounts is not supported. You can simply remove the wallet. To remove a wallet, go to the wallet home page, select the wallet account name > Manage Wallet, then tap the red Remove button and select Delete. How do I use a watch-only wallet?Published on Aug 22, 2023Updated on Apr 10, 20261,994Spot copy trading: lead trader FAQ
You have the opportunity to lead spot trades with 297 cryptocurrency pairs at the time of launch, with more pairs being added gradually. Keep an eye out for upcoming announcements on new cryptocurrency pairs being added!5. As a lead trader, how do I get traffic exposure on OKX? There are two ways to increase traffic exposure to your profile on our platform.Published on Oct 18, 2023Updated on Mar 3, 202667How do I supercharge my trading with Alertatron's automated solutions?
There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on Mar 28, 2024Updated on Oct 8, 20251Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If the Tag/Memo is entered incorrectly, the funds may not be credited successfully. In this case, please click the Get help button below to submit feedback and contact our support team.Published on Aug 22, 2023Updated on Mar 4, 2026414