On April 20th, 2022, OKX listed ELT. On April 21st, OKX's risk control team detected that the Element Black team had made multiple large deposits to the market-making account, totaling approximately 50,000,000 ELT, which caused the circulating supply to deviate from the disclosed 70,000,000 prior to the launch. On April 23rd, the circulating supply was changed to 112,070,000. After multiple...

Dear Clients, We are aware of issues that occurred earlier today with some REST API endpoints, including GET/api/v5/account/balance and GET/api/v5/account/positions. The issues have been resolved and OKX will publish an incident report in due course. We sincerely apologize for any inconvenience this incident may have caused. Regards, Team OKX

If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.

This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account. You want to migrate an unverified account into a verified account. Note: you can't merge a verified account into an unverified account.How to migrate my email address or phone number?

This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.How do I migrate my email address or phone number?

If a user wants to place another order after placing the followings: No. Contract Name Order No. of Contracts 1 BTCUSD-191227-7500-C buy 300 2 BTCUSD-191227-7500-P Sell 20 3 BTCUSD-191227-7500-C Sell 10 4 BTCUSD-191227-8000-C Buy 30 He has already placed 4 orders of BTC/USD underlying. As the total number of orders has not exceeded the limit, he can still place another new order. [Rule #5] The maximal number of contracts held for one instrument is 100,000.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 8:00 am – 10:00 am (UTC) on Nov 3, 2023.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 6:00 am – 8:00 am (UTC) on Nov 2, 2023.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 6:00 am – 8:00 am (UTC) on Oct 31, 2023.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 6:00 am – 8:00 am (UTC) on July 31, 2023.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 8:00 am – 10:00 am (UTC) on July 7, 2023.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 7:00 am – 9:00 am (UTC) on June 28, 2023.

In order to improve market liquidity and mitigate risks, OKX will adjust the position tiers of margins at 8:00 am – 10:00 am (UTC) on June 8, 2023.

Invalid Proof of Address Issue Description: The proof of address shows another person’s name instead of yours. You submitted proof of address document is not acceptable.

In order to improve market liquidity, OKX will adjust the position tiers of TRUTHUSDT perpetual at 6:00 am – 10:00 am UTC on December 19, 2025.