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What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Published on 12 Nov 2024Updated on 29 May 202654How do I avoid scams from off-site communication in P2P transactions?
Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages.Published on 11 Sept 2025Updated on 29 May 202617Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on 28 Sept 2023Updated on 29 May 20262,742Options trading FAQ
RFQ trades history is also streamed via Telegram channel: OKX Liquid Marketplace TradeHow do I access my options trade history (Private)? Head over to Assets > Order center > Trading account history. To learn more on what's Options trading is all about, visit here.Published on 19 Nov 2024Updated on 29 May 20264How do I identify OKX official accounts?
Open user info in Telegram and copy the username Go to our channel verification to verify the page link and username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Phone call Copy the phone number that you have received and go to our channel verification to verify the phone number.Published on 11 Aug 2023Updated on 29 May 20265,392Community Feedback Program Terms & Conditions
Announcements and updates will be made via email and Telegram. Instructions and the feedback form will be shared with the selected participants before the program. Before the program starts, a training session will be held in the participants' native languages.Published on 9 July 2024Updated on 29 May 20261What's OKX Web3 Gaming?
Note: if you have any questions, you can always contact our support team via our OKX API Telegram group for real-time support.How do I issue my allowlist and NFT on OKX? You can refer to this article to learn more about issuing your allowlist and NFT assets.How do I enforce the collection of NFT royalties? You can refer to this article to learn more about enforcing your NFT transaction royalties.Published on 18 June 2024Updated on 29 May 2026277I haven't received the verification code
Select other methods available to authenticate your account on the appOn the Web Select Log in > fill in your phone number/email address >select Forgot your password > select Unable to verify Select Unable to change to different verification methods on the code authentication page on the web You can choose an alternative verification method, such as the Authenticator app, voice call, Telegram or WhatsApp to complete the verification.Published on 16 Aug 2023Updated on 23 June 202633,349What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on 11 Mar 2024Updated on 22 June 2026775How do I secure my account after detecting unusual activity?
If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.Published on 21 Mar 2025Updated on 29 May 202636OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on 22 Aug 2025Updated on 29 May 20262Spot copy trading: copy trader FAQ
Download OKX App: Visit here X: Visit here Telegram: Visit here Discord: Visit here YouTube: Visit here Other channels: Visit herePublished on 18 Oct 2023Updated on 23 June 2026125How do I secure my exchange account?
Note: Please be especially cautious of scammers impersonating official staff on Telegram. Telegram verification badges are not fully reliable, as scammers may obtain them through special emojis. Please remember: Official customer service will never initiate private chats, nor will they ask you to log in to your account or disclose any account information. For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams?Published on 12 June 2024Updated on 29 May 20261,358Why can’t I withdraw funds?
Please stay vigilant and watch out for scams: Any contact through unofficial channels such as QQ, Telegram, or WeChat — even if the sender uses a profile picture or username similar to OKX's official accounts — requesting transfers, QR code scans, or verification codes is a scam. Don't trust such messages.Published on 27 Aug 2025Updated on 22 June 2026145What are the most commonly used DApps?
Catizen: A super casual cat-raising game in the Telegram ecosystem. The gameplay is relatively simple. Players will play as the owner of a cat cafe and can manage up to 12 cats of different levels at the same time. Every 2 cats of the same level can be combined into higher-level cats, which can generate tokens. As the cat's level increases, the more tokens can be generated per second. Tokens can be used to directly purchase high-level cats in the store to speed up the game progress.Published on 15 Nov 2022Updated on 29 May 2026464