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USDG on X Layer FAQ
The program is NOT available to customers in the following jurisdictions: USA UK European Economic Area (EEA) Brazil Australia UAE Turkey Singapore All other regions can participate by holding USDG on X Layer via OKX Wallet, connecting their wallet to the exchange, and claiming rewards weekly. The APY is subject to change, and users should refer to the X Layer Terms of Service for complete details.Published on 21 Oct 2025Updated on 18 Dec 202516OKX P2P dispute handling rules
If the buyer's payment account name doesn't match the verified name on the OKX Platform, the buyer's P2P function will be suspended for 15 days due to a violation of OKX P2P User Transaction Rules. In such cases, the crypto will not be released, and the seller will be asked to refund the full amount to buyer. The order will be canceled after the seller provides proof of refund and the buyer acknowledges receipt. Any fees incurred during the refund will be covered by the buyer.Published on 28 Aug 2023Updated on 29 May 20261,144What's Options trading?
An Options contract is a type of derivative that gives the contract buyer the right, but not the obligation, to buy or sell a specified quantity of an underlying asset at a specified strike price on a specified date in the future, for which the buyer must pay a cost (premium) to acquire this right. The contract buyer can choose to exercise the options if they can benefit from doing so, and the contract seller will have to pay the relevant amount to the contract buyer.Published on 19 Nov 2024Updated on 20 June 202612How can I protect myself from scammers?
Always check the buyer's name and payment amount are correct before releasing the crypto. If you receive payment and the payer's name doesn't match the buyer's name on OKX, please raise a dispute. We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a P2P trade and the other party refuses to refund?Published on 21 Aug 2023Updated on 18 June 202612,283How do I raise a dispute when using P2P trading?
Please contact our online customer support for assistance.How to contact your buyer or seller? We highly recommend that you chat with your buyer or seller first before submitting a dispute. You can message your buyer or seller via the following steps: Go to Orders (on the app) / My Orders (on the web), select the relevant order Select the message icon to chat with your buyer or sellerWhat should I do if the buyer selected Confirm payment without making a payment?Published on 22 Aug 2023Updated on 20 June 20263,613How do I avoid scams from off-site communication in P2P transactions?
Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages.Published on 11 Sept 2025Updated on 29 May 202617How can the OKX NFT Marketplace keep your NFT investments secured?
This connection enhances the trustworthiness and verifiability of the NFT, giving buyers confidence in their purchase.A hub of security The OKX NFT Marketplace acts as a secure and regulated hub where buyers and sellers can transact with confidence. OKX's stringent security measures extend beyond just verification processes and BTC ordinals. The platform employs advanced cybersecurity protocols to safeguard user information and digital assets.Published on 10 Nov 2023Updated on 29 May 202620What can help prevent P2P crypto scams and protect my assets?
Crypto scams are common in peer-to-peer trading (P2P), where a buyer and seller connect directly without a third party or intermediary to buy or sell cryptocurrency. In our platform, our user's security and privacy are of utmost importance. As part of our escrow service we provide to safeguard our user's P2P transactions, we'll hold crypto for the buyer during the transaction.Published on 2 Sept 2023Updated on 29 May 20261,466How do I sell NFTs ?
Await potential buyers to purchase your NFTs Note: We will review any NFTs created by you before releasing them, but those purchased from the secondary market don't require review. OKX NFT market will not charge any service fees, while other platforms may charge a service fee. Royalty is collected by the creator, and the contract creator has the right to modify it. OKX NFT is committed to continuous improvement of our products and services.Published on 22 Aug 2023Updated on 29 May 2026959How do I manage my collection on OKX Marketplace?
Your updated collection details will reflect instantly for potential buyers to see. For more information, you can always refer to this article to find out more about modifying your collection.Published on 7 June 2024Updated on 29 May 20262,516Understanding the risks of using digital payment token services
Before you invest, understand your risk tolerance, assess your financial situation, and stay informed about market trends.Liquidity Risk Liquidity risk occurs when there aren't enough buyers or sellers in the market. This can make it difficult to buy or sell DPTs without significantly moving the price. Here's what you need to know: Few buyers or sellers can make trades harder to complete without moving prices Large transactions may cause extreme price swings and large losses.Published on 17 June 2025Updated on 29 May 20263How do I manage my BTC collection on OKX Marketplace?
Upon successful verification, your collection will feature a verification badge, assuring buyers. For further details on verifying your collection, you can always refer to this article to find out more about verifying your collection.3. Modifying information of your collection Updating your BTC collection information listed manually on OKX Marketplace is straightforward. Log in to your account, locate your listed collection, make the changes, and save.Published on 7 June 2024Updated on 29 May 2026837How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on 29 Apr 2024Updated on 29 May 2026208How do I create NFTs?
However, you won't be able to set it when lazy minting (buyers pay gas fees for minting) is enabled. We will review any NFTs created by you before releasing them, but those purchased from the secondary market don't require review. OKX NFT market currently does not charge any service feesHow do I transfer NFTs? Once an NFT is created, it's permanently stored on the blockchain and can't be deleted.Published on 8 June 2023Updated on 29 May 20261,409How do I generate AI artwork on OKX marketplace?
The platform ensures that the art you submit meets the required standards and is appropriately displayed for potential buyers. This means your creations will have a chance to shine in the vast NFT ecosystem. Flexible Royalties: In the traditional art world, royalties for artists are often set in stone. However, OKX recognizes that NFTs have opened new doors for artists to earn from their work, and it offers a range of royalty options.Published on 13 Nov 2023Updated on 29 May 202623