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What's a dusting attack?
Explore more about risk and fraud by visiting here.Published on 4 Oct 2024Updated on 29 May 202614Beneficial Ownership FAQ
Learn more about the types of institutions that are supported by us here.Published on 10 Oct 2024Updated on 29 May 20266Beneficial Ownership FAQ
Learn more about the types of institutions that are supported by us here.Published on 10 Oct 2024Updated on 29 May 20261What is AA Smart Account?
AA Smart Accounts combine the advantages of both EOAs and CAs, making the account itself programmable. They offer features like batch transactions, gas delegation, key recovery, and more.2. Can I delete my AA Smart Account? Yes, you can. Learn more about how to delete your AA Smart account.4. What should I take note of when using an AA Smart Account?Published on 4 Sept 2023Updated on 29 May 20266,104What should I do if facial recognition fails?
Learn more here about how to back your seed phrase or private key. If you have created a keyless wallet, before updating or uninstalling the app, kindly ensure that: You can log in to the Exchange account linked to the keyless wallet. You remember the password for your cloud backup. Note: if you forget the cloud backup password, you won't be able to restore the keyless wallet from the cloud.4.Published on 11 Oct 2024Updated on 18 June 2026541Why should I choose OKX affiliate program?
Learn more about it here.What am I missing out? Our affiliate program offers a tiered commission structure — the more referrals you bring in, the higher your commission rate. You can earn up to 50% commission on all trading fees generated by your referrals. We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program?Published on 19 Apr 2024Updated on 29 May 202618What should I do during or after a scam?
Discover essential information about recognizing and dealing with scams in our comprehensive guide, offering clear guidance for navigating these challenging situations. Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic.Published on 11 Mar 2024Updated on 29 May 2026775What's JIT Routing?
JIT Routing makes that worst case hit less often, but you should still set slippage based on how volatile the pair is.Does it work for all tokens and chains? It helps most for volatile pairs, large swap sizes, and swaps that touch PropAMM or PMM liquidity. Right now it's live on Ethereum, BSC, and Solana. More EVM chains are coming.Published on 12 June 2026Updated on 15 June 20263What should I do if my withdrawal isn't successful?
If your withdrawal is still in the "Withdrawal Request," "Pending," or "Processing" stages, it means the withdrawal hasn't yet been completed, and you should be patient. Withdrawal Canceled If your withdrawal status is "Withdrawal Request" or "Pending," you can actively cancel the withdrawal within one minute. The platform will reverse the withdrawal operation, and the funds will be returned to your account.Published on 17 Oct 2024Updated on 29 May 2026276What should I do if I deposit to the wrong address?
Recommended actions: App: You can refer to this article and follow the instructions to handle the issue: What should I do if I accidentally deposit crypto that OKX doesn't support? Web: Please submit a support ticket to contact our customer support and provide the relevant information (such as deposit time, amount, transaction ID (TxID), screenshots, etc.). We will assist you with further processing. Step 2: The cryptocurrency and network are correct, but the deposit is still not credited?Published on 15 Oct 2024Updated on 29 May 2026248How to transfer crypto from Coinbase to OKX?
If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers. Regulated in Europe: OKX was the first to obtain a MiCA license, making it available for the whole of Europe.Published on 19 June 2025Updated on 29 May 20267What should I do if I forget to fill in tag/memo?
This may result in funds not being credited to the correct address. You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount,...Published on 15 Oct 2024Updated on 29 May 2026120Why should I trade crypto options on the OKX Liquid Marketplace?
Traders who don't manage their capital efficiently properly and trade on margin can get liquidated.Why should I trade options on the OKX Liquid Marketplace? Our on-demand liquidity network, Liquid Marketplace, offers a powerful solution to these problems. It provides traders with access to deep liquidity, through an execution layer that automates trades and settlements instantly and off the order book.Published on 13 Mar 2024Updated on 29 May 20267My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time. If your...Published on 11 Aug 2023Updated on 29 May 20262,163What should I do if the other platform didn't receive my withdrawal?
If your withdrawal didn't arrive due to an error during the withdrawal process, please refer to What should I do if I made a mistake during withdrawal?Published on 18 Oct 2024Updated on 29 May 2026759