- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on Aug 26, 2026198
- How do I download OKX app on an iPhone (iOS)?Published on Feb 26, 2025Updated on Aug 25, 20268,121
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Aug 25, 202653
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Aug 25, 202631
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Aug 11, 2026992
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Aug 25, 202683
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Aug 11, 202654
- What should I do if facial recognition fails?Published on Oct 11, 2024Updated on Aug 25, 2026599
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Aug 25, 20267
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Aug 25, 202667
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Aug 25, 202662
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Aug 24, 202642
- How do I submit my proof of address (POA)?Published on Sep 25, 2024Updated on Aug 11, 20264
- How long does it take to complete my identity verification?Published on Sep 4, 2024Updated on Aug 11, 202614
- What are sanctions?Published on Sep 1, 2024Updated on Aug 11, 20263