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How do I access cryptocurrency derivative products in Australia?
After 5 unsuccessful knowledge test attempts, access is permanently locked.Published on Mar 20, 2024Updated on May 29, 202620Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on May 13, 2024Updated on May 29, 2026371How can you grab exclusive opportunities with OKX Launchpad?
For creators, it allows them to directly engage with their fans and supporters, offering exclusive content, early access, or limited-edition merchandise. OKX's NFT Marketplace facilitates primary subscriptions by enabling users to purchase NFTs that grant them access to these exclusive offerings.Published on Nov 10, 2023Updated on May 29, 202658What can I do with Discover in the OKX wallet?
If you are unable to access the DApp, you can try the following methods: Make sure you are connecting via the OKX Web3 Wallet Check your network connection (if the network connection is stable but you still can’t access the DApp, you may try switching to a different network node) Refresh the page or restart your device, then try accessing it againContact Us If you have any questions about OKX Wallet, you may join our Discord group.Published on Feb 24, 2023Updated on May 29, 20266,475How do I kickstart my journey with DApps?
You can then browse and access DApps directly from the search results. On the web Connect to your wallet here Note: for the new user, refer here to create your own OKX Wallet. Select Wallet to enter the wallet page On the wallet homepage, use the search bar in the upper-right corner to search for a specific DApp by name, address, or keyword. You can then browse and access DApps directly from the search results.Published on Oct 20, 2022Updated on May 29, 2026124OKX Web3 FAQ
Users in regions that prohibit or restrict digital asset activities, or that are subject to international sanctions, may not be able to access related services.Users are responsible for ensuring compliance with applicable local laws and regulations.7. Can OKX access my assets or private keys? Our Web3 Wallet is non-custodial. Private keys and seed phrases are stored locally on your device. We can't access, reset, or recover them.Published on Jan 19, 2026Updated on Jun 18, 2026123How do I protect my account from Trojan horse takeovers?
Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data. Infected devices also expose stored login credentials and personal data, giving hackers access to a wide range of services beyond your original account.How does a Trojan horse infect your device? Trojan malware typically enters a device through your interaction with unsafe sources or deceptive content.Published on May 30, 2025Updated on May 29, 202614How do I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on Mar 21, 2025Updated on Jun 20, 202639What should I do if I forget my OKX wallet password?
Only the person who holds this information can access and control the wallet and its assets. Safeguarding them is essential to prevent theft and unauthorized access. Recoverability: If you lose your wallet or forget your wallet password, you can use the seed phrase to restore the wallet and regain access to your assets. If the seed phrase or private key is lost, you may permanently lose access to your assets.Published on Oct 28, 2022Updated on May 29, 202613,710How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on May 14, 2026Updated on May 29, 2026How do I change my authenticator app?
> Reset authenticator method > Select one or more authentication methods you've lost access to or want to reset. Select Confirm > Continue to complete verification using another authentication method you still have access to. Select reset authentication method on security authentication page Follow the on-screen instructions or contact customer support to reset your authenticator app.Published on Sep 11, 2023Updated on May 29, 20264,446How do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on thePublished on Sep 11, 2024Updated on May 29, 202632EVM Inscription Tool FAQ
How do I access EVM inscribed assets? The OKX Inscription Tool will inscribe your text information into blockchain data (calldata). Currently, you don't have access to your inscribed assets on OKX Wallet. However, stay tuned for our inscription deciphering feature, which gives you access to your inscribed assets on OKX Wallet.5. Do OKX inscription tools support various EVM networks? The OKX Inscription Tool currently supports some of the most popular EVM networks.Published on Dec 15, 2023Updated on Jun 11, 202624How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Published on Jan 10, 2025Updated on May 29, 202620,002What's OKX Web3 wallet?
Additionally, keep your seed phrase safe, as anyone who gains access to it will have full control over your wallet. Learn more on how you can manually back up your wallet here.Published on Sep 5, 2023Updated on May 29, 2026102,250