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How do I use a physical security key to protect my account?
We support advanced authentication methods, including hardware security keys, to help protect your account. You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.Published on Jan 10, 2025Updated on Feb 12, 2026FAQ17,915What should I do if the T+N security protection is triggered and I can't trade?
What is T+N (Security protection for buying crypto)? T+N refers to a security protection mechanism for cryptocurrency purchases. When you buy crypto through P2P on the platform, the system performs a comprehensive risk assessment of the transaction. Based on this assessment, it may temporarily restrict the withdrawal and P2P resale of the equivalent assets for N days.Published on Mar 17, 2023Updated on Apr 4, 2026FAQ2,634Understanding OKX's Security Fund
Not an Insurance Product The Security Fund is not an insurance policy, a custodial protection fund, or a guarantee against user losses. OKX is not an insurer, and the Security Fund does not cover losses arising from a user's individual trading decisions, security breaches, or unexpected market events. Users are always solely responsible for their own risk management.2.Published on Mar 25, 2026Updated on Apr 6, 2026FAQ3What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ13Security audit report collection
Overall Certik has found 5 security issues. Three of them are low risk and informational findings, and two of them are at undetermined risk levels. All of those issues had already been solved. Learn more on the audit report here.OKX Wallet Threshold-lib audit report - 2023.10.11 The Threshold-lib of OKX Wallet has passed the security audit by Certik.Published on Nov 11, 2022Updated on Jan 27, 2026FAQ7,077OKX to list perpetual futures for H, AERO, SYRUP crypto
https://x.com/AerodromeFi Features Details Underlying AERO/USDT index Settlement crypto USDT Face value 10 Price quotation 1 AERO value calculated in USDT equivalent Tick size 0.0001 Leverage 0.01-50x Funding rate clamp [Average premium index + clamp (Interest rate – Average premium index, 0.05%, -0.05%), 1.50%, -1.50%] For average premium index and interest rate calculations, refer to our product documentation Funding fee settlement interval 4 hours Trading hours 24/7 SYRUP perpetual futures: MaplePublished on Jul 3, 2025Updated on Nov 17, 2025AnnouncementsWhat's Strategy protection and hidden personal trades features?
With strategy protection, your entries are protected and possible slippage issues through external signal replication by another Lead trader are minimized, thus, maintaining the validity of trading strategies.How do I use the Strategy protection feature?Published on Jul 14, 2024Updated on Apr 7, 2026FAQ62How can I protect myself from scammers?
Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,070How do I secure my exchange account?
For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams? How can you protect yourself from a phishing attack? We recommend following the above guidance to enhance your account security. OKX will work together with you to safeguard your account, reduce the risk of cyber threats and scams, and protect your digital assets. Strengthening account security is the first step toward protecting your assets.Published on Jun 12, 2024Updated on Mar 23, 2026FAQ1,315How do I secure my MPC wallet?
An MPC wallet is a type of cryptocurrency wallet that uses three secret codes called private key shares to secure your assets.Published on Aug 22, 2023Updated on Nov 17, 2025FAQ417OKX to activate the price protection mechanism for the RWA token index
For index calculation logic, please refer to: Spot index prices Please note: Price protection is enabled for the XAUT/USDT and XAUT/USD indices (threshold X = 10%). Based on market conditions, OKX may enable protection for additional RWA indices, disable protection, or adjust parameters without further notice. OKX team November 6, 2025 Disclaimer This content is provided for informational purposes only and may cover products that are not available in your region.Published on Nov 6, 2025Updated on Nov 21, 2025AnnouncementsHow can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,692How do I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on Mar 21, 2025Updated on Mar 3, 2026FAQ34How do I protect my account from Trojan horse takeovers?
Separate devices: keep your authentication and passkey apps on a secondary secure device when possible.Device safety Avoid jailbreaking or rooting your devices. Protect devices with strong PINs, biometrics, or secure locks. Refrain from visiting untrustworthy websites or installing unknown software. Use devices and software from reputable sources only. Note: If your email, authenticator, and passkey accounts share the same login, a hacker could compromise all of them at once.Published on May 30, 2025Updated on Feb 5, 2026FAQ11What can help prevent P2P crypto scams and protect my assets?
In our platform, our user's security and privacy are of utmost importance. As part of our escrow service we provide to safeguard our user's P2P transactions, we'll hold crypto for the buyer during the transaction. The purchased crypto assets will only be released to the buyer after the seller confirms that payment has been received. Traders must understand how they could be targeted to protect their crypto holdings and ensure a safe, seamless P2P trade.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,459