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They are: MATIC-USDT / LINK-USDT / OP-USDT / SHIB-USDT / FIL-USDT / GALA-USDT / AVAX-USDT / TRX-USDT / EOS-USDT / BCH-USDT / ATOM-USDT / FTM-USDT / AXS-USDT / BNB-USDT / MANA-USDT / UNI-USDT / SAND-USDT / MASK-USDT / DYDX-USDT / NEAR-USDT / APE-USDT Last but not least, we have upgraded the Profit and Loss (PnL) view to provide you with better visibility on your gains and losses. Some of these include net profit after transaction fees. More updates to come in the upcoming weeks.Published on Mar 21, 2023Updated on May 29, 2026AnnouncementsHow do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on May 29, 2026FAQ406How do I freeze my account? (App)
Select User Center at the top left corner Go to Account settings and select Security Find Account management, select Freeze account Select Proceed Select Freeze account You can freeze your account after selecting Proceed Note: it's required to bind with Google Authentication in your account before freezing it.Published on Aug 22, 2023Updated on Jun 18, 2026FAQ371Not Quite Yet — But You're Closer Than You Think!
Thanks for your interest in going live on Orbit! Livestreaming is one of the most exciting ways to connect with the community — and we want to make sure every creator has a great experience when they do. It looks like you don't meet the eligibility requirements just yet, but the good news? You're on your way. Here's everything you need to know. 💪 What Are the Requirements? | Requirement |...Published on Jun 1, 2026Updated on Jun 5, 2026Product documentationWhy is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Published on Feb 29, 2024Updated on May 29, 2026FAQ266Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.Published on May 13, 2024Updated on May 29, 2026FAQ370What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on May 29, 2026FAQ27Hong Kong and Taiwan Region Certified Maker Transaction Code of Conduct
OKX will continue to provide you with better products and higher quality services! OKX teamPublished on Sep 19, 2023Updated on May 29, 2026AnnouncementsWhy is my account restricted and what should I do?
In this case: You can still withdraw your remaining crypto assets by sending them to an external wallet via blockchain transfer within the given time frame. Certain features won't be available. Appeals for permanent restrictions aren't accepted in cases involving confirmed violations. Note: if you received an email from our platform stating that your account can no longer be serviced and your remaining balance is less than 1 USD, your assets have already been settled.Published on Feb 27, 2026Updated on Jun 4, 2026FAQ1,138OKX Platform Merchant Application
Bulk Diamond Merchant Application requirements: Complete Lv.2Advanced verification; Order completion rate no less than 90%; Order volume ≥500 orders; Have 2,000 USDT in your funding account as Maker margin (margin will not be released after successful activation); Personal working capital equivalent to no less than 100,000 USD. OKX will continue to provide you with better products and services!Published on Apr 21, 2023Updated on May 29, 2026AnnouncementsOKX to support OM crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on Dec 5, 2025Updated on May 29, 2026AnnouncementsWhy did my account verification fail?
During face recognition, ensure that only one person appears in the frame. Invalid selfies are strictly prohibited. Center your face in the frame and follow the on-screen instructions during selfie detection. Notes: An invalid selfie refers to a selfie with poor image quality that prevents the system from scanning your face. Please avoid taking selfies in dark environments or while shaking the camera.Published on Apr 6, 2026Updated on May 29, 2026FAQ1What is OKX DEX Aggregator+?
OKX Intent Swap settles RWA trades 50% faster than other leading intent trading solutions.Extra: you may receive more than a standard aggregator swap With OKX DEX Aggregator+ active, multiple Solvers compete for your order, and the final Aggregator+ quote may be better than the standard aggregator quote. This difference is called Extra. When Intent Swap is active, you'll see the estimated Extra displayed on the order panel.How do I manage Intent Swap settings?Published on Apr 20, 2026Updated on Apr 30, 2026FAQ75OKX to support DAI to USDS crypto migration
OKX will strive to complete the migration within the specified time frame, but delays may occur due to coordination with the project team. Users with KYC level lower than Lv.2 will not be eligible for migration. Please upgrade your KYC level in advance. This migration is a technical process to ensure asset safety following the project's official upgrade. OKX will continue to coordinate with the MakerDAO team. For updates on additional USDS services, please stay tuned.Published on Apr 8, 2026Updated on May 29, 2026AnnouncementsOKX TR to support EOS crypto migration
Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX TR, are for informational and educational purposes only.Published on May 17, 2025Updated on May 29, 2026Announcements