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All applicable taxes, as well as any fees or additional expenses arising from the acceptance and use of Rewards under this event, shall be the sole responsibility of the recipient. This includes, without limitation, any connection, installation, or service-related charges. 11. This promotion is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell crypto/digital assets; or (iii) financial, accounting, legal or tax advice.Published on Dec 5, 2025Updated on May 29, 2026How can I protect myself from scammers?
If you receive payment and the payer's name doesn't match the buyer's name on OKX, please raise a dispute. We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a P2P trade and the other party refuses to refund?Published on Aug 21, 2023Updated on Jun 18, 202612,287What should I do if my phone number/email address/authenticator app is unavailable?
If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails? Two-factor authentication can't be turned off. If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on Jun 22, 20266,381How do I change my phone number?
Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continueYou'll receive an email/SMS confirmation upon successfully changing your phone numberOn the web Go to Profile and select Security Select Manage phone number under the Authentication methods section Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and emailPublished on Sep 7, 2023Updated on Jun 2, 202614,899How do I check the number of block confirmations? (web)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1.Published on Aug 22, 2023Updated on May 29, 2026148How do I check the number of block confirmations? (app)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1.Published on Aug 22, 2023Updated on Jan 29, 2026637How do I migrate my email address or phone number to another account? (web)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account.Published on Aug 22, 2023Updated on Jun 15, 2026396How do I migrate my email address or phone number to another account? (app)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account.Published on Aug 22, 2023Updated on May 29, 2026596Copy trading FAQ
What's the maximum number of orders a lead trader can lead each day in copy trading? Lead traders can lead a maximum of 500 trades each day. After they reach this number, copy traders can't copy any more positions that the lead trader opens.16. What factors could cause a lead trade to fail in copy trading?Published on Sep 15, 2023Updated on Jun 2, 2026687How do I use OKX Wallet Trader Mode for DCA strategy trading?
Any sub-orders that have already entered the transaction flow will run through to their final state (Completed or Failed). Once those are completed, the strategy enters a fully paused state and you can resume it at any time by selecting Resume.Published on May 14, 2026Updated on May 29, 20264What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Apr 6, 2026Updated on May 29, 2026What documents are accepted as proof of source of funds and wealth in the United Arab Emirates (UAE)?
documents: - Brokerage account statement displaying the sale of securities - Sales contract stating amount and receipt of money/proceeds - Legal professional letter showing the details of the asset sale Business profits Mandatory: - Proof of business ownership, share registry, and/or equity statement - Bank statements (past 3 months) from the business account To provide further clarification, the following documents can be provided as supplementary documents: - Company tax returns (most recent)Published on Jun 17, 2025Updated on May 29, 20264What's Leaderboard?
The Leaderboard is where real traders stand out, powered by transparent, real-time metrics. Whether you're aiming to showcase your trading edge or learn from top performers, this is where verified results take the spotlight. Traders are ranked in real time based on key performance indicators, including PnL %, Total PnL and Assets under management. To offer even deeper transparency, each public...Published on Apr 25, 2025Updated on May 29, 20266What onboarding information is required for the non-profit organization (NPO)?
What's a non-profit organization (NPO)? An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on Oct 13, 2023Updated on May 29, 202674OKX NFT FAQ
People can create, buy, or sell NFTs across a number of markets and blockchains here. OKX NFT makes this possible with a smooth integration of networks, namely OpenSea, LooksRare, X2Y2, Magic Eden, Element, Immutable and CryptoPunks. Our state-of-the-art features enable you to get orders from numerous platforms so that you can list or buy NFTs in minutes. Get in on the action with us now to buy, sell, or create NFTs with ease and joy!4. Are there any costs when I trade on OKX NFT?Published on Jan 5, 2023Updated on May 29, 2026558