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How do I download my account statements?
date, please follow these steps: Go to My assets > Account statement to view the available monthly statements Select Download at the bottom of the Account statement page Select Customized statement Select your preferred date, then select Generate Select Generate to view the statement Once the statement is ready, you can select Download to download the statement The statement might take some time to generate.Published on Nov 6, 2024Updated on Jun 17, 2026FAQ3How do I download a P2P order receipt?
Select the Download button to save/view the order receiptOn the web On the P2P trading page, select My orders Select My orders to proceed to the next phase Select the download option for the order you need, and then select OK in the download pop-up notification. To download a receipt, the order must be completed and marked Fulfilled. Download is disabled for you if a completed order is in dispute status.Published on Dec 17, 2024Updated on May 29, 2026FAQ83OKX Wallet supports Account Abstraction, create Smart Accounts with one click
Support the use of protocol tokens (such as stable coins) to pay network fees Simplify the transaction process and realize one-click Swap and one-click stake mining There will be more DApps in the future, which will be developed and empowered specifically for smart accounts In addition, there will be Free Gas activities during the smart account launch period, the details are as follows: When you initiate a transfer, NFT transfer, or contract interaction from the OKX App through the smart contractPublished on Aug 2, 2023Updated on May 29, 2026AnnouncementsHow do I reverse my trading position with one tap?
The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.Published on Jul 5, 2025Updated on May 29, 2026FAQ10Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on May 29, 2026FAQ2,080How do I use my Smart Account?
Note: If you meet the criteria for gas fee exemptions, such as project subsidies or wallet incentives, the system will auto-recognize it, and it will display Free in the Network fee field. Select Confirm to complete the action One-Click Swap on DEX With an AA Smart Account, you can achieve a one-click swap on OKX DEX, combining authorization and swap into a single transaction. This greatly simplifies the on-chain interaction experience for swaps.Published on Aug 30, 2023Updated on Nov 17, 2025FAQ13,002ONE launching on On-chain Earn
On-chain Earn highlights: No subscription limits Simplified operational steps resulting in a more fluid user experience Real on-chain annualized earnings To stake ONE on On-chain Earn, follow the instructions below: On browser: Navigation bar > Grow > Earn > On-chain Earn, search ONE and select subscribe On the OKX app: Grow > Earn > On-chain Earn, search ONE and select subscribe Disclaimer Regarding On-chain Earn products, as the Proof of Stake mechanisms for different projects may vary, it's importantPublished on Jun 13, 2024Updated on May 29, 2026AnnouncementsHow do I export my AA Smart Account?
Note: One private key wallet can only create one AA Smart Account Select the Private key to back up your AA Smart Account Select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key Select your AA Smart Account to copy your private key Select Copy anyway to copy the private keyKeyless Wallet This wallet doesn't store the complete private key on your local device, hence it can't be backup Note: Exported AA Smart Accounts arePublished on Aug 11, 2023Updated on May 29, 2026FAQ3814-Day Free Trading Terms and Conditions
All rights reserved.Published on May 16, 2023Updated on May 29, 2026AnnouncementsHow to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andPublished on Apr 5, 2023Updated on May 29, 2026FAQ42Rollback of All Futures Contracts Data
OKX will rollback all the data of weekly, bi-weekly and quarterly futures contracts of all tokens to 4:47 Mar 30, 2018 (Hong Kong time). 2. All weekly, bi-weekly and quarterly futures contracts will be delivered. After delivery, all open orders will be cancelled, and all holding positions will be closed at the delivery price. Weekly futures contract delivery price: The last traded price of the weekly futures contract after the rollback.Published on Mar 30, 2018Updated on May 29, 2026AnnouncementsSmart Arbitrage
While all reasonable precautions have been taken in preparing these data and charts, we accept no responsibility for any factual errors or omissions expressed herein.Published on Aug 8, 2024Updated on May 29, 2026Product documentationSmart Portfolio
What is Smart Portfolio? The Smart Portfolio bot is an automatic strategy for dynamically rebalancing the position of user-selected crypto pairs. Dynamic rebalancing will assist in keeping a consistent proportion of each crypto in the user's portfolio. Users can select from two triggering modes of position rebalancing, one is based on a scheduled interval and the other one is based on a rebalancing threshold on the proportion ratio deviation of each crypto.Published on Jun 22, 2022Updated on May 29, 2026Product documentationOKX Wallet Now Offers Free Gas Transfer
Dear OKX users, We would like to inform you that OKX Wallet has launched Free Gas Transfer. Users can experience it using the latest App version (App version 6.10.0). During the activity period, each device can enjoy one-time on-chain transfer without gas per day. The unutilized free gas times will not be accumulated, and the daily free times will be reset at 4:00 UTC.Published on Apr 18, 2023Updated on May 29, 2026AnnouncementsAll Futures Suspension For Temporary System Maintenance
Please feel free to ask for the latest update on maintenance through Telegram Group (https://t.me/OKXOfficial_English) or contact us via Customer Support. Thank you for your continued support and we assure you our best services at all times. Regards, OKX June 9, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Jun 9, 2020Updated on May 29, 2026Announcements