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Why am I asked to confirm my personal details again?
At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.Why do I need to reconfirm my details? Verifying and updating your personal details is a standard part of our identity...Published on Mar 19, 2025Updated on May 29, 2026FAQ161Perpetual funding fee mechanism
price calculation using BTCUSDT perpetual as an example: Ask order book level Ask price Base amount in each order book level (BTC) Calculation 1 90,000 0.02 Value of orders up to this level = 90,000 × 0.02 = 1,800 USDT The entire base amount of 0.02 BTC at this level will be used for impact ask price calculation. 2 90,100 0.06 Value of orders up to this level = Value of orders in ask 2 + Value of orders in ask 1 = 90,100 × 0.06 + 1,800 = 7,206 USDT The entire base amount of 0.06 BTC at this levelPublished on Dec 21, 2020Updated on Jun 3, 2026Product documentationQuote sorting
The best price, bid and ask, will be sorted to the top, independent of the Maker. This means that the best bid may have been provided by a different Maker than the best ask. For quotes on RFQs where the quote currency of all legs are the same, the best bid is simply the highest value, while the best ask is the lowest. For two identical quotes, the one that was submitted earlier will be given priority and sorted higher.Published on Jun 30, 2022Updated on May 29, 2026FAQ17Announcement on Adjustment of Price Limits Rules for SUNUSDT, SUNUSD, UNIUSDT, UNIUSD Perpetual Swap
SUNUSDT、SUNUSD Perpetual: Within 10 minutes after the contracts launched: Max. bid price = Spot index (1 + 0.5%); Min. ask price = Spot index (1 – 0.5%) Contracts launched 10 minutes later: Max. bid price = Min [Max (Index, Index*1.06 + price movement average within the last 10 mins), Index*1.12]; Min. ask price = Max [Min (Index, Index*0.94 + price movement average within the last 10 mins), Index*0.88] 2.Published on Sep 18, 2020Updated on May 29, 2026AnnouncementsAdjustment of Futures and Perpetual Swap Price Limit Rules
Futures price limit rules will be adjusted to: Within 10 minutes after the order is placed: Max. bid price = Spot index (1 + 5%); Min. ask price = Spot index (1 – 5%) After 10 minutes: Max. bid price = Min [Max (Index, Index*1.03 + price movement average within the last 10 mins), Index*1.25]; Min. ask price = Max [Min (Index, Index*0.97 + price movement average within the last 10 mins), Index*0.75] 2.Published on Feb 12, 2020Updated on May 29, 2026AnnouncementsQuoting RFQs on the RFQ board (maker)
A pop-up box will appear and you can then enter your desired bid and ask prices for each leg. Alternatively, you can enter your quote by providing a combo price. To do so, you can go to the Two-way tab at the top. You can then enter your bid and ask prices in the Two-way pop-up. You can only provide a combo price for RFQs using pre-defined strategies and with two legs or more.Setting a time limit You can set the time limit for when your quote will expire.Published on Mar 7, 2024Updated on May 29, 2026Product documentationWhat's Nitro Spreads and how can I trade on OKX Nitro Spreads?
The implied best price from the Central Orderbook for the Ask side of the strategy is determined by taking the lowest Ask price of the further leg instrument minus the highest Bid price of the near leg instrument while for the Bid side, it's the highest Bid price of the further leg instrument minus the lowest Ask price of the near leg instrument.5. Is the liquidity on Nitro Spreads shared with the individual instrument Central Orderbook?Published on Sep 25, 2023Updated on May 29, 2026FAQ35How to prevent phishing emails?
The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe. The email asks for sensitive information OKX will never request your password, seed phrase, private key, or identity documents through email. The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording.Published on Jun 24, 2025Updated on May 29, 2026FAQ3Adjustment of funding rate rules for FILUSDT perpetual swap
Current funding rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-2.00%, b=2.00% 2.Published on Nov 5, 2020Updated on May 29, 2026AnnouncementsBlock trading basics
Market makers will be alerted once an RFQ has been sent and will be prompted to quote a bid and ask for the requested strategy. What is the minimum size of a block trade? The minimum notional size for a block trade is US$1,000 or equivalent.Why is the combo price on the RFQ builder different from the price the maker expects me to pay? The combo price as displayed on the builder is based on the mid-point of the latest bids and asks on the order book.Published on Jun 29, 2022Updated on May 29, 2026FAQ17Announcement on Adjustment of Funding Rate Rules for DOGEUSDT Perpetual Swap
The specific adjustment details are as follows: 1.Current funding rate rules of DOGEUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-0.75%, b=0.75% 2.Published on Jan 29, 2021Updated on May 29, 2026AnnouncementsAnnouncement on Adjustment of Funding Rate Rules for FILUSDT Perpetual Swap
Current funding rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-0.75%,b=0.75% 2. The adjusted fund rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-4.00%, b=4.00% Thank you for your continued support and we assure you our best services at all times.Published on Oct 17, 2020Updated on May 29, 2026AnnouncementsWhat's KYC: What to expect and why it matters?
KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6. Periodic review We regularly assess whether your current activity matches your initial profile This helps us identify inconsistencies and strengthen our platform's integrityWhy am I being asked to verify again? Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance.Published on Apr 6, 2026Updated on May 29, 2026FAQAnnouncement on Adjustment of Funding Rate Rules for FILUSDT Perpetual Swap
Current funding rate rules of FILUSDT Perpetual Swap: Funding Rate = Clamp (MA (((Best Bid + Best Ask)/2-Spot Index Price)/Spot Index Price-Interest), a, b) *Interest is currently zero a=-4.00%, b=4.00% 2.Published on Oct 20, 2020Updated on May 29, 2026AnnouncementsHow do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on May 29, 2026FAQ37